• HORNSBY 02 9910 9500
  • ST PETERS 02 9564 8000

Return Policy

Returns and Refunds:
We are not required to provide a refund or replacement if you change your mind.

Returns may be accepted at our discretion for full refund (not including the cost of freight) or negotiated exchange for another item within seven (7) days of the date of purchase and only if the item can be returned to us in its original packaged condition, un-installed and re-sellable. Should you wish to return an item to us you must contact us before doing so. We will not accept items that have been damaged or installed by you under any circumstances. Returns may also be accepted by us under the terms of a warranty issue as outlined below.

Warranty:
Most of the items sold by Procycles are provided with a manufacturer’s warranty period of one calendar year. Procycles, at our discretion, reserve the right to repair, replace or substitute (after negotiation with you) the item or refund the item’s value.

Errors and Omissions:
While Procycles staff take great care to ensure that information presented is correct, such as part numbers, description, pricing and product images, Procycles will not accept any liability for errors or omissions. We also reserve the right to change or remove any item with no further obligation. Any images depicted on our websites or in any of our catalogues may not necessarily depict the actual product that you receive.