“Great Deal and Great Service – 10/10 Recommendation I just wanted to say I found Jono from the KTM team fantastic to deal with, very helpful from the start. Answered all my questions, helped a lot with all the nitty gritties and made the buying experience for my first new motorcycle smooth sailing. I would happily purchase another KTM from these guys and strongly recommend them to others.”
June 15th, 2017
“If you want your bike serviced by the best then do not go past these guys. Yes Anthony can be a bit gruff but he will not let anything but perfection leave his shop. Credit where credit’s due. The only place in my opinion.”
June 6th, 2017
“I’ve been the very proud owner of a 2001 K1200 RS for many years. Procycles Hornsby service department have had this motorcycle since 2009 for its services, repairs, parts, and the odd oops moment created by myself. My much loved, most trusted ‘K’ was returned home, from its 100k health check …. not a lot of K’s, for its age. Every time it’s picked up and returned, it’s always within a realistic window of the proscribed time … perfect.
Any work done, needed or advised to be done, is always with honest, no bull, straight up and down communication from either the principal Anthony or Damien. Never has anything been done without total satisfaction, efficiency, honesty and professionality.
Which brings me to feel strongly enough to contact BMW. I do believe Anthony owns and runs, with the help of all within that organisation, a business the BMW Motorrad brand should be proud to have their name associated with.”
June 2nd, 2017
“Hi there, I’m the owner of a KTM Duke 200 who had it looked at a month or two ago for a problem with the engine. I just wanted to say thanks to Marcel and the workshop team at St Peters for finding the problem and fixing it so well. The bike now runs better than ever and is great to ride — I’m really appreciative of all your hard work. Have a great week.”
May 31, 2017
“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando”
23 May, 2017
“I just had my bike serviced here, with a few extras installed. Anthony is great and his team did a great job. The bike is running like never before. Thanks guys!”
18 May, 2017
“A big thank you to Matthew and all involved in my purchase of a Triumph Speedmaster from Hornsby , professional in every aspect.”
8 May, 2017
“Very pleased with the salesman Fernando at Hornsby. I have brought a few motorcycles and this was the first time I really felt “special”. The whole experience was great thanks to Fernando.”
27 April, 2017
“I just wanted to say I had an incredibly positive experience at Hornsby today, each and every one of the staff was engaged, helpful, and genuinely polite.
Of particular note was Anthony running the service department, going above and beyond to fix my bike on the spot for some minor things, easily fixed.
He went above and beyond and your entire staff should be commended for how they treat their customers. Well done.”
23 April, 2017
“Thank you once again and a huge thank you to jarad he is an amazing kind friendly person let alone a salesman and you are extremely lucky to have him as part of your staff.”
22 April, 2017
“Paul and Harrison were awesome, one of the reasons Procycles Hornsby will be my first port of call for my next bike.”
18 April, 2017
“My experience with BMW Roadside, the person that picked the bike up from my home and the BMW dealer was outstanding, I believe it is a credit to everyone involved as the total experience was seamless. The experience reinforced why I purchased a BMW (my 2nd) beyond my belief that the brand is the best engineered product on the market.”
16 April, 2017
“Hi Fernando at Hornsby,
We would like to thank you for your great service with buying our K1300 GT
You were great from the day I contacted you, to arranging for several test rides, map help, and of course our purchase. We had a great ride home, bike ran very well, both happy with it. Thanks for your salesmanship & help”.
April 13, 2017
“Yesterday I attended your spare parts area at St Peters and met a young man with a beard and glasses, sorry i forgot his name. This is just a quick note to say he went above and beyond in his assistance with my Triumph Bonneville. Can you pass on to him my thanks and its great to see customer service is not dead”.
April 12, 2017
“We received your letter today in the mail and thought it was a good opportunity to let you know how happy we are with the service that we’ve received from you and your team over the last few years – it’s the main reason that we keep coming back to Procycles Hornsby.
Fernando has been our main contact during this time and he has exceeded every expectation and gone the extra mile to make the experience a positive one with both sales and service. His experience and professionalism have ensured that we as customers are always well looked after. We understand how important it is to project trust and reliability in line with the BMW brand, and Fernando has done this each time without fail. This as well is a direct reflection of your management of the team, so once again, thank you. Could you please pass on our gratitude to Fernando also.”
April 6, 2017
“Great sales team and very professional service department. Not cheap but value for money.”
March 12, 2017
“Recently had a sweet tour of Tasmania – my F800 ST has never been better! thanks for the awesome service guys :)”
March 11, 2017
“Purchased a new Suzuki from Procycles Hornsby. I have subsequently purchase accessories and had two services done there. Can’t fault them in any respect. Everyone I have dealt with have been more than helpful.”
“Picked up a new rc390 from here, very happy with overall experience.”
“Parts guys seemed a bit inexperienced in customer service but were friendly enough and supplied the right part.”
“Was hesitant after seeing some negative reviews in the group but after going in was a very easy transaction. Staff were friendly and helpful. Cheers.
“Great staff who really know their stuff and comparative prices on their stuff. Definitely worth a visit if you’re in the market for a new bike.”
“I called for a tyre repair. They told me to come in on that same day and sorted me out quickly enough.”
“Awesome service, helpful and genuinely thoughtful. The guy I dealt with, Caleb, was excellent and knew his stuff, he obviously held a passion for bikes and getting other riders involved. Successfully purchased my first bike swiftly and easily thanks to the guys at Procycles.”
Just had some electrical work done. Great service – helpful, friendly and professional. I had just bought the bike second hand from bikesales and Procycles carried out all the factory recalls that the previous owner had neglected. Will certainly be back when the next service is due. Phil is the service department is the Man!
The service team at Procycles were great. Bike required considerable work. I was informed on what needed doing and expected costs..they went above and beyond expectations and I highly recommend the Procycles team.”
“Took my Bonny for 80k service to Hornsby, couldn’t be happier. Manager took the time to phone and advise additional work and explained in detail what was required. Bike now runs like new. I will be back.”
“I have bought 2 x new R2100GS & a used bike from this dealer over the past 3 years. Without going into great detail, 2 of the bikes had major issues including the used one. Procycles facilitated an all new replacement bike for the blown BMW and looked after me on the used bike as a trade-back. Extremely happy with these guys.”
“I have been serving my bikes of Procycles at Hornsby for over 10yrs and have never had a problem. On occasions when I have had minor issues such as blown bulbs or punctures they always have time to fit me in and get me on my way. The service may not be the cheapest around, but it is not the most expensive and I am confident that it will be done right.”