• HORNSBY 02 9910 9500
  • ST PETERS 02 9564 8000

Testimonials

I just like to say how happy I am to have finally found a place that can get parts for my KTM Early 2000 models we all know how hard it is to get parts I met a guy Aaron that works at Procycles Hornsby he couldn’t have been more helpful got me exactly what I needed when no one else could and I mean no one I went to many stores wreckers online overseas There in Sydney I’ll be moving back to Victoria soon and I will still contact him for parts just like to say thanks Aaron we need more people like you looking after our bikes
January 15th, 2021

I bought a brand new BMW S1000 RR 2021 and traded in my old BMW S1000 XR 2017. Fernando helped me with everything, from the first call to a bike riding home. I am a very happy customer.
January 11th, 2021

Very happy with the Team @ Procycles Hornsby, this Bike is incredible………
January 6th, 2021

Unbelievable customer service on a new bike purchase. Nothing was too much effort for them and they went well above and beyond. Special shout-out to Chris & Matt at Hornsby who I dealt with on a new 2020 KTM Duke 390
December 25th, 2020

Great team, always helpful, clear and direct with servicing and repairs. Trusting the quality and operation of your bike is critical, and Procycles Hornsby always gives me that assurance and confidence after every service.
December 10th, 2020

Nothing but great things to say about this company. I have bought and sold bikes for years and ProCycles both in this location (Hornsby) and St Peters have been excellent to deal with. Fernando, Vik and Danny – very professional, knowledgable and more than willing to share their experience with the brand and bikes. Thanks again Gents. Much appreciated.
December 4th, 2020

Just purchased my new GS1250 from Rod at Hornsby and had a great experience overall. He was very fair to deal with and had some great advice on additional specs without recommending any unnecessary stuff. I really appreciated the time he took to walk me through all aspects of the bike when I picked it up too. The introductions to the parts, finance and service team were good as well and everyone has been great to deal with so far. Fair to say I’m a happy customer and would recommend other prospective buyers to go and have a chat to Rod.
November 28th, 2020

Dropped my R1200GS in at Hornsby for a big service and extra stuff, this was completed within the day with no issues and I’m happy with the work service!
November 25th, 2020

“Would like to send a huge thumbs up to the boys at Hornsby on my recent purchase of my new bell broozer helmet. Particularly Fernando who initiated my initial enquiry at a Hornsby coffee shop, also to Nick for ordering the product and delivering in schedule… Thank you keep it up guys,I’ll be back, regards bob”
November 19th, 2020

Went for a test ride, guys at St Peters were really helpful and detailed in explaining my options. Haven’t finalised my choices but if it’s ktm or bmw – will be buying from here!
November 6th, 2020

“I have had a number of dealings with Procycles Hornsby over recent years and always found the staff to be knowledgeable, helpful and professional.  In my most recent experience of selling a bike to Procycles I was very impressed with the friendliness of all the staff who helped me. Rod Wells in particular, provided friendly,  no fuss assistance and it was a pleasure to do business with him. I was very impressed at how quickly and efficiently he was able to complete the whole process. Thanks again to Rod and the team at Procycles.”
November 6th, 2020

I could not be happier with my experience buying a bike. I knew well what I wanted but hadn’t owned a bike in many years. The state of the art for bikes today makes any bike I have ridden or owned is from the Stone Age. Rod Wells at Hornsby was extremely patient and informative.
November 4th, 2020

Bought a bike recently from Fernando at Procycles at Hornsby and WOW. He was so informative and efficient at describing the features of the G310R. I was amazed at how quickly the contract was signed and how soon I was on the back of the bike myself. 100% recommend using Procycles, the service is outstanding!
October 24th, 2020

Would 110% recommend buying a bike from Procycles Hornsby. Fernando was amazing. Nothing was too hard as I changed my ‘accessories’ list over and over again. His expertise and knowledge of the bike was amazing and he guided me the whole way without any pressure. And the end result – well take a look for your self.
October 20th, 2020

“Heaps good service, awesome people”
October 17th, 2020

Went to Procycles Hornsby to find the right Bike for my needs. Fernando spoke to me at length about a range of bikes and their pros and cons. Couldn’t recommend him enough if you have questions and want to spend time with someone who can guide you through your decision process. Friendly, professional and extremely knowledgeable. Thanks for your help and time.
October 8th, 2020

“Good sales staff”
October 5th, 2020

Couldn’t recommend these guys and the St Peters team enough. Traded in a bike today for one of their used bikes. Gabriel was very professional and helpful.
October 3rd, 2020

“MY ktm Duke 690 R Service at Hornsby was excellent!”
September 16th, 2020

I had my bike serviced at Procycles Hornsby today. Anthony had me booked in as early possible so I could return to the Central Coast without leaving the bike overnight. I received a call advising my tyres were badly worn and I chose to have them replaced. They are very proactive and safety conscious. My previous servicing with Procycles has always been very positive and I am very happy to endorse this dealership in sales, service and accessories. I’ve been a customer since 2014 and purchased three new bikes from this company. I would be confident in recommending Procycles at Hornsby.
September 16th, 2020

Dropped in 2day for a bit of tyre kicking !…walked out with the best helmet … always wanted an A Grade Helmet for my B Grade head !! The guys in parts are super friendly and know their stuff !! Always enjoy dropping in …. thanks boys
September 7th, 2020

Just purchased a new bike from Chris about two weeks ago. Having owned bikes for many years (mostly road) I thought it was time to try something different. Torn between the much more comfortable and practical Suzuki 650 V Strom and the less but 3K cheaper ‘old faithful’ mighty DR650 I went with the DR. To which I have absolutely no regrets. What I enjoyed most about my visit to Procycles Hornsby was not being swayed into buying the more expensive V Strom. Not once did Chris try to push me into making a decision, the visit throughout was zero pressure, friendly and honest which is becoming more uncommon these days. To all the staff at Hornsby Thank you, and keep up the good work Chris!
September 5th, 2020

“Great service at parts accessories shop at St Peters!”
September 4th, 2020

Aaron and Nick in the parts Dept at Hornsby are the most helpful, professional and over all nice guys. Always ready to help. Top marks. AAA+
September 2nd, 2020

Friendly, helpful staff and proper service. Thank you team!!
August 19th, 2020

I recently purchased accessories for my BMW R nineT & upon installation i dropped a fitting . I was unable to find it so i contacted Andy Crook in the parts dept at Hornsby. He kindly sourced the fitting for me at no cost!! It was an impressive level of service. Thanks Andy! Regards Joe.
August 18th, 2020

Fantastic Service By Rod Wells in the sales at Hornsby, Bought my 1250RS, and he was kind enough to bring the bike to my home and showing me all the TFT Menus with great patients, He is a credit to Procycles.
August 17th, 2020

I’ve had nothing but good experiences here. I had a lot of trouble with a second hand BMW F800GT that I bought elsewhere, Anthony at Hornsby arranged for the whole rear hub to be replaced with BMW under goodwill when it started to make some strange noises I eventually traded this in on a KTM Duke, easy process, Hayden was great, no pressure sales. All warranty issues sorted without any hassle at all. Parts and accessories department bend over backwards to help out. Zero problems for me.
August 15th, 2020

Dealt with Rod at Hornsby KTM on my purchase of a KTM 790 Adventure, no issues at all. I couldn’t be happier with the service. Cheers mate.
August 13th, 2020

I have always had good service from Procycles over the years but never really required them for a break down. Anyway I broke down on the side of the road in Bucketty and called BMW roadside assistance to tow bike back to Hornsby. I then get a call from Anthony who offered to come and pick me and the bike up. In the end I moved it with BMW roadside. On arriving at Hornsby was met by Anthony who could not do enough for me. Kept my bike overnight and gave me a loaner to get home. Next day he called to say bike was fixed and was happy to ship it to St Peters as this was close to home, I was also able to return the loaner to Procycles St. Peters. Fantastic customer service from start to finish. Thanks, Andy.
August 11th, 2020

“Just a quick thanks for the benchmark customer service for the bike acquisition. Your team at St Peters are a level ahead of Bikebiz BMW and I’d say even better than Frasers Ducati. It makes all the difference.”
August 11th, 2020

Just bought a new BMW GS1250 Rallye from Rod at Procycles Hornsby. The experience was fantastic and the after sales service the same. Dom in accessories was awesome as well and fitted me out with all the gear to match. Absolutely a great experience and the bike is awesome. So happy I chose to buy from this team.
August 4th, 2020

“Picking up my Cruiser from Procycles St Peters this morning. Anthony has a few of his toys on display in the new showroom. Talk about eye candy! The guys have done an amazing job on the new showroom and renovations. If you are down that way call in and say Gidday to Vik in Sales and Andy upstairs in Spares.”
August 1st, 2020

Just purchased a used S1000R from Rod Wells at Hornsby. Could not compliment him enough. Despite being an older model, the bike presented immaculately and Rod went through every single feature of the bike as if it was a brand new motorcycle delivery being carried out. From the point of first contact, as I was on a limited budget, various dealers palmed me off whereas Rod worked on my offer and spoke to higher management until we were able to secure a deal at a price we were both happy with. He kept me in the loop the entire time and a complete safety check was carried out on the bike before me taking delivery. Employees like Rod are the reason why business thrive and I cannot compliment him enough. I would strongly suggest speaking with him in relation to your motorcycle needs and if there is a bike you like, no harm in providing him with an offer. 5 stars all the way!!
July 30th, 2020

If you are in the market for a motorbike in Sydney St Peters is the place to go. They have mainly BMWs and KTMs although they also have used bike of other brands. The sales people are very knowledgeable and in my case Gabriele helped me a lot and answered all the questions I had about the bike I eventually bought (KTM DUke 390).
July 28th, 2020

“300% Happy from the sale of the bike to fit out in the workshop to delivery. Flew in from Northside of Brisbane to pick up bike from St Peters and all I can say is when are you guys opening a shop in Brisbane to show them how to sell bikes. I will be back i have never had service like this before... Thanks to Vik and his team.
July 24th, 2020

“Great staff at St Peters”
July 24th, 2020

Leaving your motorcycle investment in the hands of others in a workshop requires great confidence in getting it back the way you expected. I’ve been having my BMW motorcycle maintained and also bought it at, Procycles St Peters. Prior to that I had my Triumph Bonneville cared for at this shop. All up I’ve been a happy customer at Procycles for about 14 years. The staff in service Scott, Damien and the sales manager Vik are all excellent people with integrity and knowledge. I can trust them to give me honest value..
July 24th, 2020

“St Peters always provide a good service and very welcoming.
July 22nd, 2020

Great dealership for BMW and KTM in Sydney. St Peters Workshop guys are very knowledgeable and reasonable pricing.
July 17th, 2020

Couldn’t be more impressed and happier with Procycles’ service. I’m a first time bike owner, so placed my trust in Danny at St Peters and he delivered on all counts. Friendly, professional and patient service, as I decided on my first bike. Highly recommend Procycles; a great team; great experience; great bike!
July 15th, 2020

Highly recommend KTM spare parts at St Peters
July 15th, 2020

Vik and Danny were amazing, made my New BMW R1250GSA on Sat Experience 5 Stars! ask for Vik or Danny at St Peters and you can’t go wrong!
July 14th, 2020

“I want to express my appreciation to Anthony and the Procycles service team. My bikes are an essential part of taking care of my family and keeping me sane and I couldn’t do it without Procycles. The current experience is one example. After picking up my Sertao on Thursday evening (and having the headlight fixed on the spot after you guys were meant to be closed) I rode to Orange to get there at 10pm. This meant I could be in Orange hospital just after 8am to talk directly to the doctors and give direction and authorisation for my father-in-law’s care. The bike is smooth as silk and I can trust that I won’t get stuck in 2 degrees on the edge of mobile reception. In the past you’ve setup me and my original F650 GS to get me to Uluru and back on my Ls, and my F800 to do Sydney-Melbourne-Adelaide in 21 hours. Crazy as these trips may seem they keep me sane. I’ve only been riding for 4-years but its an essential part of my work and looking after family and myself. Thank you.
July 14th, 2020

“A big shoutout to Fernando at Procycles Hornsby, just bought a used BMWF800GS, sight unseen, other than the add on Bike Sales, my son in law picked it up for me and I couldn’t be happier, the bike is immaculate. The transaction was seamless due to great communication and promptness of any query I may have had. Great job, I’m sure to be back sometime.
June 30th, 2020

Just purchased a new BMW F 850 GS today and couldn’t be happier with the bike. Big thanks to Rod from sales at Hornsby and Judy from finance, thank you for making this a very pleasant experience. Cheers.
June 27th, 2020

Customer service was outstanding the team went out of their way to have the bikes ready for us before the weekend, Could not be happier with the service and products given 10/10
June 26th, 2020

Customer service was outstanding the team went out of their way to have the bikes ready for us before the weekend, Could not be happier with the service and products given 10/10
June 26th, 2020

After riding several bikes about 6 years, I wanted to experience more upright position for commuting as well as little bit off-road. With my brother-in-law’s recommendation went to Procycles in St Peters. I knew what I wanted and Vik sorted out and took care of everything with such a good deal that I don’t need to negotiate at all. When I went to picked up my bike, Jared helped me go through in the pick-up process and explained everything about the bike and took my photo as a happy customer 🙂 I’m working in hospitality industry so I can truly comment that even if you’re paying, you wouldn’t assume you will get a good service all the time. I haven’t met with the other guys in the service department, parts or sales yet but from sales department are so friendly, helpful and professional. I highly recommend to go there. Thank you again guys. I’m happy with my purchase and see you soon for the first service. Ozgun G.
June 19th, 2020

“You guys have been amazing. Thank you for your efficiency, professionalism and helpfulness. Danny at St Peters has been great throughout the whole process of buying a used bike.. thanks again great team. Leanne”
June 19th, 2020

Gabriele was an amazing help. His service was great and i couldn’t be any more happier with the KTM 250 EXC-F I bought from him. I highly recommend dealing with Gabriele at Procycles at St Peters, he’s an awesome guy to deal with and I look forward to my next purchase with Gabriele. Alex from Bikes Only for transport was great to deal with.
June 17th, 2020

Great range of bikes, great staff, what more could you ask for. Bought a KTM Super Duke 1290 here recently and Matt and Hayden at Hornsby could not have been more friendly, helpful and knowledgable. No sales pressure and had a new bike in my hands faster than any dealership I’ve ever dealt with. Thanks guys!
June 11th, 2020

“Great spare parts service in stock next day.
June 10th, 2020

A wide selection of bikes and gear at St Peters, with very welcoming and experienced staff that were happy to answer my rookie questions, even when I visit with no intention of buying.
June 6th, 2020

The Spare parts guys are great they keep our R1200RTP fleet on the road and our R1200GSs always quick to help , we just purchased a GS310 and they were simply great to deal highly recommended, i have been back with many bikes to the service department and they have really looked after me doing a great job.
June 1st, 2020

“Sales was more than helpful in helping both select the right bike for me as well as being great in getting the bike on the road from start to finish. Best dealership I’ve been to in years.
May 12th, 2020

Andy, Wunderlich legend, I bought a Camelbak type bag, which had a small part break, Andy replaced 12 mths later.
May 10th, 2020

A big thank you to Damien and his boss at BMW Service. Had a rather embarrassing incident with authorities which rendered me unable to ride my bike home! I wandered in to Procycles @ St Peters seeking help and they were brilliant. Straight away they came out and collected my bike to safely transport home. Whilst Damien was loading my R1150 RT on to his truck we spoke about a few maintenance items for the bike and before I knew it, rather than coming home with me it was on its way for some much needed work! (they should give this bloke a start in sales I thought) The Team did a great job and I would have no hesitation to recommend Damien and the team at BMW St Peters.
May 8th, 2020

Recently purchased a second hand Yamaha bike from the team at Procycles Hornsby. Although Yamaha isn’t one of their stocked brands they were very helpful answering all my questions, getting the bike serviced and pink slipped and then helping with post sales enquiries and advice. Thanking Hayden and the team.
May 5th, 2020

Test drove BMW F850 GS and was smitten straight away. Danny there at Procycles Sydney provided great service and knowledge on the bike. I’ve had my bike in for a minor couple of tweaks and they’ve been excellent. I’d heard from others that they were expensive and not the best customer service. I completely disagree and have found everyone, from management, sales, parts and accessories through to service centre to be highly professional. Thanks all, loving my ride..
April 27th, 2020

“I have purchased three new BMWs from Procycles Hornsby starting in 2014. The Sales guys have always been conducted with integrity and professional standards.  I can happily recommend the Sales team at Procycles. The accessories and parts guys, Dom and Mat have been very helpful with jackets, pants, gloves and helmets too. They go beyond just good service, they provide exceptional help and advice every time. My BMWs have been serviced at Procycles Hornsby and Anthony and his team work to the highest standards. Anthony has vast experience in all aspects of keeping my bike in the safest and best running order and I have found him to be very willing to advise on tyres and advice on all aspects of BMW  ownership.”
March 26th, 2020

Great experience as always.
March 18th, 2020

Hi, I have just had my baby Street Triple serviced by the team at Hornsby and have previously had a couple of other bits and pieces done at this workshop. I have always been very particular about who carries out work on my vehicles. I have found Anthony and his team to be meticulous and faultless in their work, great at communicating any issues and keen to work through my options for repair. Thanks again for another great job! Be seeing you again. Cheers Jarad.
February 12th, 2020

Just purchased my 5th bike from Vik at St Peters, say no more!
February 8th, 2020

Recently went to sell my bike. The appraisal was professional and within agreed time. Had a good experience. Could not agree on a price, however will visit again if needed.
January 18th, 2020

Bikes, bikes, and more bikes range is great.
January 14th, 2020

Bought 3 bikes at Procycles St Peters and the service level is more than great. I guess they service thousands of bikes a year and I am sure sometimes things happen. But that is the time you realize what the real service level is because they will make it right for you. Had to deal with a insurance claim before and Damian and Scott took care of it all for me. I will definitely buy my next bike at Procycles again ! Thanks to whole team !.
January 11th, 2020

Very attentive staff. Good options for test ride. Amazing range of bikes.
January 7th, 2020

You have to love staff who are polite and not pushy. These guys know their stuff from road and trail bikes and even down to the scooters.
December 11th, 2019

BMW and KTM dealerships. A must place to visit.
December 7th, 2019

Great service by the guys at Procycles Hornsby. Will definitely visit again next time I need some new gear.
November 30th, 2019

Thanks for the truly great deal Jared. It was impossible not to upgrade. It is always awesome to keep using the same dealer (St Peters) and knowing that I will always be looked after in all areas, trade in, sales and service. This is my first Adventure model after 3 R1200 GS models, I had a few apprehensions about weight and size but that melted away on the ride home. Thanks for the full 30L tank of gas too. Now that I have lowered the suspension I can get both feet down, phew! Got mad love for you guys! Peter.
November 30th, 2019

“I would like to give Fernando a big wrap for his friendliness, professionalism and attention to detail during my recent upgrade to the magnificent BMW 1200 RT Sport bike at the Hornsby store.  We rode away very happy with the Service and deal. Thank you to Fernando from my wife and I as we plan and look forward to many trips ahead.
November 24th, 2019

“I am from Western Australia and ride each year with the Black Dog Ride. This year I joined the NSW riders then spent several weeks touring regional NSW. My BMW 1600 GTL required its 20,000 Km service. It’s obvious BMW motorcycles are very popular in NSW as trying to get a service booking proved difficult. After explaining of my dilemma to Anthony the service manager he said he would find a way to ensure my bike was serviced. I dropped the bike of the following day when they opened and was told it would be done by midday. I gave my contact details and asked them too call me it there was any thing other than a service required. Anthony called to let me know he had checked the bike over and he considered that the front tyre be replaced which I agreed with and asked what tyre he would recommend. The suggestion was a ContiRoadAttack3 which I had never heard of. Anthony’s comment was he believed this was an excellent tyre for my bike and that it had excellent handling and wear qualities.

• I returned to the service shop before midday and my bike had been taken out by the Test Rider and when he returned, he said there was a minor adjustment required. This was done and the account was then finalised. The professional service was of a very high standard and customer relationship was exemplary. I paid the account and continued my tour of NSW. On my return to Perth I had the rear tyre changed to a ContiRoadAttack3 to match the front tyre. The advice given about the Continental tyres was excellent the handling, lack of road noise plus wear qualities have improved my riding experience. The fuel consumption improved by between 30 to 50km per tank after the service. I have now done 5000km since the service and decided to register my approval for the ProCycles Hornsby attention to detail in ensuring my journey was a great ride. Thank you from a very happy customer.
November 17th, 2019

Vik & Judy at St Peters are fantastic. Got me on my new BMW S1000R and were very accommodating and helpful the entire way. Also thanks to Jared for taking the time to sit down with me and get me introduced to the bike.
October 28th, 2019

“I am so ecstatic after riding this bike yesterday. I rode to Brooklyn, and it was so good to get back on a bike. It was even. Enter to ride a bike that does everything so effortlessly. I am so grateful for your attention to detail in every aspect of all my dealings with you in regards to my achieving the ownership of this magnificent motorcycle Fernando.
October 28th, 2019

I don’t question people with bad reviews.. however my experience has been awesome at Procycles (Hornsby) from the moment I walked into shop to buy a bike.. the Sales team has been awesome…after buying bike the Parts/Accesories team was amazing.. and my most interaction with the Service team has been amazing.. Anthony in Service has done nothing except help me, from installing accessories, to making right tire choices.. to damn good advice.. I will be going back there!
October 11th, 2019

A great no pressure buying experience. The salesman Ben was a true Gentleman throughout
October 16th, 2019

“Friendly, knowledgeable staff.”
October 16th, 2019

Missed my Friday R1200R service appointment with Procycles St Peters. St Peters was booked for long time ahead but offered to take the bike to Hornsby get it serviced and bring it back within days. The bike was examined by Anthony. He rang and discussed various issues and offered suggestions for which we then explored remediation options. The bike was serviced and returned to St Peters, where I picked it up. Anthony followed up with a call the next day, listened to my whinge (“you didn’t find the rattle in/around my topbox”) and immediately arranged to pickup the bike from my home and review the topbox rattle. I also mentioned scratching on my LH mirror. End result, the rattle comes from broken trim on the top box (double sided tape fix) and a replacement second hand mirror. The bike is back home already and all at no charge. For this type of customer service I will happily travel across Sydney to Hornsby in future. Anthony (a knowledgeable mechanic and a gentleman) rocks !
October 25th, 2019

“Great experience with the sales team. I went in to look at bikes in St Peters and Danny A. met me a short while after I was browsing in the lot. He asked good questions about my experience, what my riding goals were, kind of like helping me figure out the right fit. You could tell he was passionate about riding and knew is stuff. He suggested a couple options and was very patient with my questions. As I was up front that I was just looking, I felt respected for this with no pressure to buy. We had a few emails afterwards, and I suggested a different bike. He promptly contacted me when they got one in. Buying cars and bikes for many years, Danny was truly one of the nicest and most respectful salesperson.
November 1st, 2019

“I brought my R1200RS into Hornsby for a service a week ago. Being able to drop the bike off early in the morning was really convenient and it was ready earlier than expected. Thank you to the guys in the workshop! It was good to see Fernando and the team “upstairs” too.”
November 6th, 2019

Great team at Hornsby, professional mechanics, friendly staff, Thanks Anthony.
September 10th, 2019

“Hi Judy, Just wanted to say again how grateful I am for your help over the last week to you and your team!, You guys really nailed it, the bike feels amazing, and after a few comfortable stalls I got the hang of it all. I do appreciate your efforts in tieing it all up so quickly and making it a seamless experience for me. My first ride was so good and I hope to enjoy many more on my new KTM RC390!! Haha. Thanks again, p.s. will be in touch mid next week in fitting the new exhaust cause my little tractor doesn’t quite have that grunt.”
August 24th, 2019

These guys are awesome. Everyone here at St Peters seems to know their game spot on and help you make the right decision or even a better one. They took care of my R NineT Scrambler from booking to delivery and made sure everything went on smoothly. The whole staff is so lively and interactive giving you a positive feel, thankfully not snobby unlike most dealerships in Sydney and around. Many have complained about them running short on staff but i feel that is what makes them all so warm and working close together as a team. Definitely my go to place. Time to go ride 🙂.
August 16th, 2019

“Professional and helpful staff.
August 16th, 2019

“Just writing to say that the bike rocked up this morning and is in amazing shape. Cheers for the easy dealings and minimal fuss, It was by far the best and easiest experience I’ve had when buying a bike/car. I’ve sent the last signed bit of paperwork so that should wrap it up.
August 7th, 2019

Great staff. Especially Adam at Procycles Hornsby. Ask for Him when you go for a service or a repair. He’s usually at the front desk.
July 30th, 2019

“This is my 5th KTM since 2015. All brought from different dealers. To date, Procycles KTM St Peters have offered the best customer service I have received, a really faultless experience. 10/10. I will always use this dealer in the future, even though they were out of State for me.
July 30th, 2019

“I personally dealt with Vik from Procycles KTM Sydney at St Peters, from the word go, Vik asked me all the usual details and most of all what I was looking for. Couldn’t be happier with this outstanding experience and my new KTM 1090 Adventure R.”
July 30th, 2019

“Very happy with Gabriele from Procycles KTM St Peters. Very knowledgeable, friendly and not like your typical salesperson. I’ll be back later this year to get the 300EXC TPI!!.
July 29th, 2019

“Judy from the finance department and Vik the sales manager were fantastic The process was seamless and they were very friendly and knowledgeable. Overall I would rate this my best experience at a dealership..
July 29th, 2019

“St Peters store spares guys look after clients and communicate well with clients. Surprised me after being told 4 weeks ex-Germany for parts and had them the following week. Top work guys.”
July 20th, 2019

“Damien from the Service Department at St Peters is an absolute legend. On many occasions he has got me out of trouble and on thje road again.
July 11th, 2019

Great sales team. Don’t mind to buy again from them. VERY PROFESSIONAL.
July 11th, 2019

I had been looking all around Sydney for some fuses and been told flat ‘No’ everywhere except Hornsby Procycles. They went out into the workshop area end went to an effort to help me out. Thanks guys.
July 8th, 2019

Great experience at St Peters, Damien in the Service department is an absolute legend, and Vik the Sales Manager is one of the best guys you will meet. You could not find better people to deal with.
June 28th, 2019

“Went to look and found the bike I was after … they have heaps of choice”
June 26th, 2019

Headed in just for a look at the BMW. Fernando put me onto the right bike and would have to be the best sales person I have met. Fernando explained everything, helping me select the best bike for me (not the most expensive one either) After a test ride I was hooked! The whole sales procedure went so smooth, insurance was all arranged and any extras fitted prior to leaving. Again Fernando took an hour and a half at handover to run over everything and be sure I was comfortable, couldn’t be happier. I was back for the first service a few days later and those guys not only helped service the bike but also fitted a few more extras I was after on the same day. The guys Matt and Dom in the spares department were also great with accessories and Fernando keeps in touch to see how things are and also promptly answered any other queries I had. After purchasing a few bikes from other stores over the years I wish I had gone here first. A+ for Sales, Service, Spare Parts and any other things you may need!
June 23rd, 2019

“Procycles have the best webshop out there. They have everything, especially for BMW and Wunderlich parts”
June 22nd, 2019

Very long wait times for service. I walked into Procycles St Peters Saturday morning looking to spend over 30 grand and they almost lost the sale. Once I was eventually served after one hour of waiting they were great. They need to employ more than 2 salesmen on a Saturday. Apart from that, it’s a great shop. Just try and get there during the week if you can. Sales people are very helpful and friendly.
June 15th, 2019

“Love my BMW S1000RR M-Spec! ”
June 13th, 2019

Great bike shop. I’ve been going here for 5 years. Slightly expensive servicing, but worth it in the long run….
June 12th, 2019

They have a wide range of motorcycles and accessories. Friendly and knowledgeable staff who put customer service before getting a sale. Highly recommend these guys.”
June 10th, 2019

“I’d just like to say… Procycles St Peters friendly service from the initial sale, to delivery, to pickup, to buy back has been an extremely friendly and professional. Everyone I came into contact with from your company have been top people to deal with. I wish more company’s operated like yours. Thanks for all your help.”
May 30th, 2019

I recently purchased my triumph bobber from Procycle Hornsby NSW site from Alain in used sales who had it transported to Richmond VIC for me.it was delivered on time When I saw it ,was very impressed as described it was very clean almost like new Couldn’t be happier with the purchase considering had not inspected the bike personally and trusted in with Alain had told me He is a cool guy very friendly and knows his bikes He use to live in Melbourne (I won’t judge him for leaving) I would gladly recommend him for used bikes He knows his stuff A+ champion.
May 26th, 2019

After a poor buying experience at Frasers Newcastle (we would no longer deal with them and didn’t buy a bike), we came across Alain at Procylces Hornsby. The service and knowledge displayed was second to none. Alain went well above and beyond any level of service my wife and I could possibly have hoped for. We will definitely be back next time we require pretty much anything bike related. Thanks Alain for making buying a bike a joyous experience.
May 25th, 2019

Bought my Harley Davidson Road King when i showed up the show room was full of bikes the staff went out of their way to move bikes to get mine out straight away so i could look at it the bike was detailed and had me going wow the staff were friendly and had everything ready for me including rego and insurance.
May 25th, 2019

“Thanks to Keith and the staff at Hornsby for selling me the Suzuki Boulevard 800 fantastic ride thanks for the discount cheers great service.
May 21st, 2019

Personally I had an excellent experience with the help and service from Gab at St Peters, I honestly didn’t expect I could get so much help from a dealer. He was always friendly and respectful. The best part was that i was comfortable with the whole transaction and I never felt pushed or oversold on anything. If I was to buy another bike this would be the fist place I go.
May 16th, 2019

Always get a result, spare parts staff always helpful same with sales & service.
May 8th, 2019

The best people work there, they are so helpful, I am very happy after my shopping there. Congratulation for the staff at Procycles St Peters. The best shop.
April 28th, 2019

Was in the area on a Saturday with a flat tyre. Ended up being a loose valve. Was hesitant of anyone marking my wheels. They were great, was all fixed and got me on my way within the hour without a scratch on my wheels. Thanks. Good price too.
April 28th, 2019

“Bought a BMW sight unseen from interstate, absolutely faultless throughout the entire process from Procycles St Peters.
April 25th, 2019

Brilliant staff and great service at St Peters.
April 24th, 2019

Excellent friendly staff who show real interest in their customers. Their products are second to none. I have travelled over 3 hours just to buy a bike from Procycles Hornsby and would definitely do it again..
April 23rd, 2019

Thanks to the sales team at Hornsby especially Fernando for introducing me to BMW’s new F750GS. This is my second purchase from Procycles at Hornsby. Their professionalism and customer service continues to exceed my expectations and deserves recognition. Once again, thanks Fernando.
April 21st, 2019

“Amazing service at the spare parts counter from St Peters.
April 20th, 2019

“Friendly staff at St Peters.
April 20th, 2019

“Bought a BMW S1000RR. The team went above and beyond. Extremely friendly, extremely helpful and extremely knowledgeable!”
April 10th, 2019

“The best people work there, they are so helpful, I am very happy after my shopping there. Congratulation for the staff. St Peters is the best shop.
March 12th, 2019

“Anthony knows what he is talking about.
March 11th, 2019

“Legends.
February 20th, 2019

“Loved the service and approach. Yes they are expensive, they do the right thing. Other places may be cheaper, but what you get is what you pay.
February 10th, 2019

“Fernando at Hornsby is the absolute best- he is knowledgeable, highly personable, polite and friendly. I propose to purchase any and all future motorcycles from him.
January 30th, 2019

“The place to go if you a KTM owner, real experts and friendly service at Hornsby.
January 20th, 2019

“Easily the most thorough and careful moto mechanic I’ve ever dealt with. Thanks Anthony at Hornsby” January 19th, 2019

“Friendly staff at St Peters.
January 10th, 2019

I have a 2010 G650GS which had a recall many years ago due to a hot start issue. Anthony at Hornsby fixed it up free of charge for me under goodwill. Thanks Anthony for your fantastic customer service.
December 18th, 2018

“Amazing service at the St Peters spare parts counter.
December 13th, 2018

Vik and the guys in motorcycle sales at St Peters are great – friendly attentive and knowledgeable. Be careful buying a demo bike – my BMW had only one month rego and 13 months warranty left when I bought it (which no one mentioned). Mechanical service dept is OK, but expensive for what you get.
December 13th, 2018

Always very helpful and great customer service. Bought my BMW at Hornsby and get it serviced regularly with Anthony taking care of me. Highly recommended.
December 10th, 2018

Nick is the ‘go to’ man in Spares at Hornsby. He was very knowledgeable about his products and was helpful. He delivered well beyond our expectations.
December 3rd, 2018

“Purchased my new R1200GSA recently and the quality of service from sales and finance was second to none in my experience! The team at St Peters went above and beyond to help me with the whole process and I am incredibly happy with the deal and finance arranged. Excellent work by excellent people!!”
November 30th, 2018

“Since 2014 I have purchased 3 new BMW bikes from Procycles at Hornsby. I have always found Fernando, Paul and the sales team to be very competent and knowledgeable about these  great machines. Dom in spares and accessories is great to deal with and his product knowledge and advice is first class. The service team led by Anthony and Adam along with the service guys in the workshop are first class and my bike has always been serviced and looked after very professionally. I fully endorse Procycles of Hornsby as a sales and service dealership to ensure you are happy with your BMW bike.”
November 28th, 2018

Fantastic to deal with ,purchased KTM 1290 Super Adventure through Paul at Hornsby, have bought numerous extras and parts through Nick and have dealt with Anthony in service,they have all gone above and beyond to help me with everything, well done guys much appreciated.”
November 23rd, 2018

THEN …… 3 years ago I met Sales Manager Vik Popovski when I purchased my used 2006 BMW R1200RT. The purchasing experience was relaxed, professional and sincerely friendly. What a great buying experience!. Vik is still there providing a great culture. NOW …… On Friday 23rd November 2018 I brought the BMW R1200RT in to Procycles St Peters for a service. I met a sincere, friendly and very diligent new service manager named Damien. His team brought my bike back to top condition, fixed a final drive oil leak I had noticed, and replaced the rear brake disc and pads in addition to the oil change I requested. I have a 1200klm trip coming up on the following Tuesday with luggage and a pillion. The work Procycles executed on my bike gives me ultimate safety and good value as a customer. I can go to a closer dealership which opened up recently however, when I tried them once, I did not get the great value I obtain from St Peters. I’ve been St Peters’ customer for 14 years since when I had my Triumph Bonneville. I thoroughly recommend Procycles St Peters for value, integrity and a good, competent team of professionals to provide you with or, look after your motorcycle.”
November 23rd, 2018

“Had my R1200GS serviced by the team at St Peters this week – 14/11 – bike rides smoother and can’t fault their service – reliable, efficient and very helpful…..Only downside is – it is a bit expensive but I guess  that’s to be expected at a motorrad dealer. Will return.”
November 23rd, 2018

Great attention from salesman Fernando at Hornsby. Very personable, knowledgable and helpful when we purchased our BMW R1200GS.”
November 14th, 2018

“I wanted to let you know that my dealings with Procycles have been a pleasure. Each of Fernando, Dom and Mark that I dealt with were fabulous. Fernando and Dom took great interest in making sure that I was properly fitted out in terms of the bike and the appropriate riding gear. Mark made the boring task of sorting out insurance as interesting as it could be. You should be proud of the team that you have at Procycles Hornsby. Please do pass my feedback to the guys. Having worked in the service industry for many years I know that all too often great service is just expected rather than acknowledged. I look forward to being a customer for many years to come.”
November 12th, 2018

“Every time l have my Suzuki V-strom DL 1000 serviced by the team it feels like l am dealing with a mate, not a company. Sometimes l think they love my bike more than me. I will never go anywhere else.”
November 1st, 2018

“They have good selection of gear and bikes at Hornsby with friendly helpful staff.”
October 8th, 2018

I broke the RDC valve on the rear wheel of my R1200GS and had no way of getting the wheel off the bike or getting the bike to the workshop. I called the Service Dept at Procycles looking for some suggestions and they said no problem we can have someone out to collect you and the bike within 40 mins and we can fix it while you wait. Which they did. Well done Procycles!
October 5th, 2018

“I am writing to you to pass on my thanks and sincere gratitude to Josh and Vik at your St Peters branch! I recently purchased a Street Triple RS and Josh helped guide me through the purchase process – I found him to be knowledgable, personable and helpful. I think it is reasonable to say that not only did he sway my decision to buy this bike you, but also to buy in future from you. He is a great credit to your company. I would also like to pass on my thanks to Vik who again was excellent and made the finale/insurance process painless. Again, a credit to your company and a pleasure to deal with.”
October 5th, 2018

“Mixed service at Hornsby. Catch someone on the wrong day and be prepared for attitude.”
October 1st, 2018

Visited Hornsby to get more information about maxi scooters. Great staff, awesome service. Would definitely consider them when it’s time to buy one. Recommended.”
September 29th, 2018

The part I wanted in stock at Hornsby, nice guys, good chat and very helpful.”
September 22nd, 2018

Fernando at Hornsby is the absolute best- he is knowledgeable, highly personable, polite and friendly. I propose to purchase any and all future motorcycles from him. However, avoid the service department. Overpriced.”
August 31st, 2018

“Awesome.”
August 28th, 2018

They were good many years ago, but looking really dated now. Expensive for serving and ended up going elsewhere.”
August 14th, 2018

“I brought a Triumph from St Peters and I did the Peter Stevens Triumph after sale survey and gave you guys a glowing wrap, your the chaps whom service the bike, your the trusted dealer I bought from as you have a glowing reputation and how dare they take the franchise to sell from you, fools .”
August 9th, 2018

Have bought 2 bikes from this shop at St Peters. Very friendly sales staff. No hard selling. No today only, just for you deals. Bought both my bikes literally over the phone. Told the guy that my bikes are pristine, this is what I’m expecting and if everything fits, I’ll ride in and ride out. On both occasions they offered great changeover prices (on the condition that my word is true about the condition of my bikes) and both the times I rode in with the old bike and rode out with the new one. Have had 2 services done. No issues. Professional and courteous. In my experience an honest, professional and a courteous place which I would like to recommend to the biking community to definitely consider. Everyone will have a different experience, but give them a go and find out for yourself.”
August 6th, 2018

“Moderately nice place at Hornsby.”
July 27th, 2018

“I was really looked after by Fernando and Mark at Hornsby– it was awesome! Fernando was pleasant and not pushy at all. The brand and the bike converted me – and Fernando expertly nudged me to the point where I threw a leg over your demo. He then put an awesome deal for me, all was perfect.

Mark was also fantastic and sorted out a great deal on the insurance for me – I was extremely grateful – it was effortless for me, your team did all the work. These days we very rarely praise employees for doing well, we seem to expect it. I really think these guys deserve a coffee or a lunch on the house. In my eyes they are a real asset to Procycles as they have founded my first impressions of the business. Nothing but thumbs up from me Paul!”
July 27th, 2018

“Bloody good service at Hornsby.”\
July 18th, 2018

“Good motorbike quality.”
July 18th, 2018

“Horrible customer service.”
July 12th, 2018

My bike was having its rear tyre replaced which was quoted cheaper than two other local dealers. However on the way home at the bottom of Galston Gorge my clutch cable snapped, they picked my bike up the next day and ordered me two new cables, in case it happened again, Anthony was great this time, and gave me lots of feedback, thanks Procycles Hornsby.”
July 12th, 2018

Knowledgeable, professional, courteous. Bought a new GSX250R, a helmet and a safety jacket, and enjoyed every aspect of the experience. Highly recommended.”
June 27th, 2018

“Great sales team at Hornsby!”
June 23rd, 2018

Very friendly and helpful sales and service staff. Some of the accessories staff aren’t that useful or friendly.”
June 23rd, 2018

“I don’t know whether it’s KTM or Procycles. Getting them fixed just keeps getting expensive.”
June 17th, 2018

“Wow! So many motorcycles at St Peters! I was gob smacked.”
June 16th, 2018

“Helpful service team at St Peters.”
June 15th, 2018

“Good friendly staff.”
June 26th, 2018

“I been dealing with Dom in parts at Procycles Hornsby, very nice guy. 5 Stars.”
May 29th, 2018

“I have been going to Procycles St Peter’s since day 1. So far, more than satisfied with their service and professionalism.”
May 29th, 2018

“Haven’t had any issues buying a new bike from Procycles Hornsby. 4 Stars.”
May 17, 2018

“Thank you for the great service on my BMW R nineT. Friendly knowledgable staff.”
May 13, 2018

“Procycles Hornsby – Excellent showroom of new BMW and Triumph motorcycles – v helpful staff”. 5 Stars.”
May 10, 2018

“Parking for customers, great showroom and good advice and prompt assistance” Procycles St Peters. 5 Stars.”
May 7, 2018

“This post is dedicated to the Team at Procycles St Peters. Huge shout out for the excellent service having uploaded all the new software to my Beast and the Akro maps. Feels incredible. Will definitely be back. 5 Stars.”
April 25, 2018

“I went to Procycles Hornsby today for a test ride on a new Triumph. It was the first time that a had taken out a demo bike, I was assisted in store by Robert who got me out on the road in no time & when I returned he answered all my questions in a friendly & professional manner without the hard sell approach that I was expecting & have encountered at other dealers . I really appreciated that as I haven’t decided on which model bike I want yet but I will definitely be back to Procycles to purchase when I do.”
April 20, 2018

“Friendly service. Four Stars.”
April 14, 2018

“Best BMW and KTM dealer and workshop. Hornsby customer since 2015.”
April 7, 2018

Very helpful people in here. Got all the information I needed really fast.
April 6, 2018

Amazing service. They fixed a few issues I had and took good care of my Ducati. I will be taking my bike to Procycles Hornsby from now on for all servicing.
April 6, 2018

Great service – 5 stars.
April 5, 2018

Great dealer in the south of Sydney. Bought 6 new bikes in the last 9 years, always get great trade in prices and friendly service from the sales guys and the service department. And the parts department has an extensive range of genuine and after market products and competent and helpful team. Feels more like a family than a dealership. Can’t wait for the new range for BMWs to come out.
April 5, 2018

When I bought my GS 1200 Adventure through a private sale it was 6 months old. I made a decision to find a dealership I could form a relationship with and commit to regular BMW Servicing. This was the best decision as Procycles and BMW have exceeded my expectations in terms of customer service. Antony, Damien and BMW have gone out of their way to honour my loyalty to them by looking after me each time. Because I made the decision to show loyalty they have serviced way beyond expectations which in the long run has saved me a lot of money. Thanks to all the team at Procycles Hornsby.
April 3, 2018

These guys get the thumbs up from me. Triumph Street Twin had an issue of stalling when cold as soon as I took delivery. PS Ringwood, where I bought the bike second hand, said no problem. NS Artarmon said try to keep the throttle open. Triumph Australia said not a problem, but these guys found the issue. Valve clearances had closed up, may have been this way from new. Now the bike runs brilliantly. A big thanks to Damien who is focused on customer service and a helpful face behind the counter and Anthony who persisted in diagnosing the issue.
March 18, 2018

“Great service” Procycles St Peters. 5 Stars.
March 17, 2018

The Procycles Hornsby service department did a fantastic job servicing my GSA. Great loan bike and friendly staff. Highly recommended.
March 7, 2018

Fernando at Hornsby – Thank you for convincing me to buy a the BMW S1000XR!! Just spent the best day in Sydney traffic on one of the best (quickest) bikes I have ever ridden, you were right, the Pro Shifter is addictive! I am a convert…
March 6, 2018

Feedback on those Wunderlich pillion foot peg extenders. 1. Simple & quick instal. 2. Has made a huge difference for my pillion with less leg ache with the drop in height with her legs previously being bent upwards a little too much, and another big point was the slight move forwards gives more space for feet when panniers fitted. Prior, her feet were more wedged in, hard against panniers, rather than allowing some comfortable wiggle space. Thanks again.
Mar 2, 2018

The Wunderlich Ergo 2 screen you recently sold me works very well for both me & my pillion, so if you get any further queries from fellas over 1.93cm (6’4” in the old scale) I can attest to the value of the screen. Thanks for the advice.
Mar 1, 2018

I would like to thank one of your guys for sending a washer to me in Hong Kong! Unfortunately I managed to lose the card with the young gentleman’s name, but I think his name was Adam?  If you wouldn’t mind passing this around, I would be most grateful. The washer was received in good order. Thank you once again,
Mar 1, 2018

Hi Procycles, I’m loving my G310r she’s such a confident inspiring bike. Also just wanting to say how professionally I was looked after during the purchasing process and I’m sure into the future as well. Thanks to the guys at Procycles St Peters.
Feb 23, 2018

Very good customer service for both repair/bike service & spare parts, would highly recommend if wanting to purchase a bike or get a service.

Dec 9, 2017

I recently purchased my handsome boy 🙂 from Fernando at Hornsby, he was super helpful gave me a great service, right price and I’m already looking forward to coming back to shop and updating.

Dec 7, 2017

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division at Hornsby store for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.

OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.

Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”

Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”

July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”

July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

Fantastic Service By Rod Wells in the sales at Hornsby, Bought my 1250RS, and he was kind enough to bring the bike to my home and showing me all the TFT Menus with great patients, He is a credit to Procycles.
August 17th, 2020

I’ve had nothing but good experiences here. I had a lot of trouble with a second hand BMW F800GT that I bought elsewhere, Anthony at Hornsby arranged for the whole rear hub to be replaced with BMW under goodwill when it started to make some strange noises I eventually traded this in on a KTM Duke, easy process, Hayden was great, no pressure sales. All warranty issues sorted without any hassle at all. Parts and accessories department bend over backwards to help out. Zero problems for me.
August 15th, 2020

Dealt with Rod at Hornsby KTM on my purchase of a KTM 790 Adventure, no issues at all. I couldn’t be happier with the service. Cheers mate.
August 13th, 2020

I have always had good service from Procycles over the years but never really required them for a break down. Anyway I broke down on the side of the road in Bucketty and called BMW roadside assistance to tow bike back to Hornsby. I then get a call from Anthony who offered to come and pick me and the bike up. In the end I moved it with BMW roadside. On arriving at Hornsby was met by Anthony who could not do enough for me. Kept my bike overnight and gave me a loaner to get home. Next day he called to say bike was fixed and was happy to ship it to St Peters as this was close to home, I was also able to return the loaner to Procycles St. Peters. Fantastic customer service from start to finish. Thanks, Andy.
August 11th, 2020

“Just a quick thanks for the benchmark customer service for the bike acquisition. Your team at St Peters are a level ahead of Bikebiz BMW and I’d say even better than Frasers Ducati. It makes all the difference.”
August 11th, 2020

Just bought a new BMW GS1250 Rallye from Rod at Procycles Hornsby. The experience was fantastic and the after sales service the same. Dom in accessories was awesome as well and fitted me out with all the gear to match. Absolutely a great experience and the bike is awesome. So happy I chose to buy from this team.
August 4th, 2020

“Picking up my Cruiser from Procycles St Peters this morning. Anthony has a few of his toys on display in the new showroom. Talk about eye candy! The guys have done an amazing job on the new showroom and renovations. If you are down that way call in and say Gidday to Vik in Sales and Andy upstairs in Spares.”
August 1st, 2020

Just purchased a used S1000R from Rod Wells at Hornsby. Could not compliment him enough. Despite being an older model, the bike presented immaculately and Rod went through every single feature of the bike as if it was a brand new motorcycle delivery being carried out. From the point of first contact, as I was on a limited budget, various dealers palmed me off whereas Rod worked on my offer and spoke to higher management until we were able to secure a deal at a price we were both happy with. He kept me in the loop the entire time and a complete safety check was carried out on the bike before me taking delivery. Employees like Rod are the reason why business thrive and I cannot compliment him enough. I would strongly suggest speaking with him in relation to your motorcycle needs and if there is a bike you like, no harm in providing him with an offer. 5 stars all the way!!
July 30th, 2020

If you are in the market for a motorbike in Sydney St Peters is the place to go. They have mainly BMWs and KTMs although they also have used bike of other brands. The sales people are very knowledgeable and in my case Gabriele helped me a lot and answered all the questions I had about the bike I eventually bought (KTM DUke 390).
July 28th, 2020

“300% Happy from the sale of the bike to fit out in the workshop to delivery. Flew in from Northside of Brisbane to pick up bike from St Peters and all I can say is when are you guys opening a shop in Brisbane to show them how to sell bikes. I will be back i have never had service like this before... Thanks to Vik and his team.
July 24th, 2020

“Great staff at St Peters”
July 24th, 2020

Leaving your motorcycle investment in the hands of others in a workshop requires great confidence in getting it back the way you expected. I’ve been having my BMW motorcycle maintained and also bought it at, Procycles St Peters. Prior to that I had my Triumph Bonneville cared for at this shop. All up I’ve been a happy customer at Procycles for about 14 years. The staff in service Scott, Damien and the sales manager Vik are all excellent people with integrity and knowledge. I can trust them to give me honest value..
July 24th, 2020

“St Peters always provide a good service and very welcoming.
July 22nd, 2020

Great dealership for BMW and KTM in Sydney. St Peters Workshop guys are very knowledgeable and reasonable pricing.
July 17th, 2020

Couldn’t be more impressed and happier with Procycles’ service. I’m a first time bike owner, so placed my trust in Danny at St Peters and he delivered on all counts. Friendly, professional and patient service, as I decided on my first bike. Highly recommend Procycles; a great team; great experience; great bike!
July 15th, 2020

Highly recommend KTM spare parts at St Peters
July 15th, 2020

Vik and Danny were amazing, made my New BMW R1250GSA on Sat Experience 5 Stars! ask for Vik or Danny at St Peters and you can’t go wrong!
July 14th, 2020

“I want to express my appreciation to Anthony and the Procycles service team. My bikes are an essential part of taking care of my family and keeping me sane and I couldn’t do it without Procycles. The current experience is one example. After picking up my Sertao on Thursday evening (and having the headlight fixed on the spot after you guys were meant to be closed) I rode to Orange to get there at 10pm. This meant I could be in Orange hospital just after 8am to talk directly to the doctors and give direction and authorisation for my father-in-law’s care. The bike is smooth as silk and I can trust that I won’t get stuck in 2 degrees on the edge of mobile reception. In the past you’ve setup me and my original F650 GS to get me to Uluru and back on my Ls, and my F800 to do Sydney-Melbourne-Adelaide in 21 hours. Crazy as these trips may seem they keep me sane. I’ve only been riding for 4-years but its an essential part of my work and looking after family and myself. Thank you.
July 14th, 2020

“A big shoutout to Fernando at Procycles Hornsby, just bought a used BMWF800GS, sight unseen, other than the add on Bike Sales, my son in law picked it up for me and I couldn’t be happier, the bike is immaculate. The transaction was seamless due to great communication and promptness of any query I may have had. Great job, I’m sure to be back sometime.
June 30th, 2020

Just purchased a new BMW F 850 GS today and couldn’t be happier with the bike. Big thanks to Rod from sales at Hornsby and Judy from finance, thank you for making this a very pleasant experience. Cheers.
June 27th, 2020

Customer service was outstanding the team went out of their way to have the bikes ready for us before the weekend, Could not be happier with the service and products given 10/10
June 26th, 2020

Customer service was outstanding the team went out of their way to have the bikes ready for us before the weekend, Could not be happier with the service and products given 10/10
June 26th, 2020

After riding several bikes about 6 years, I wanted to experience more upright position for commuting as well as little bit off-road. With my brother-in-law’s recommendation went to Procycles in St Peters. I knew what I wanted and Vik sorted out and took care of everything with such a good deal that I don’t need to negotiate at all. When I went to picked up my bike, Jared helped me go through in the pick-up process and explained everything about the bike and took my photo as a happy customer 🙂 I’m working in hospitality industry so I can truly comment that even if you’re paying, you wouldn’t assume you will get a good service all the time. I haven’t met with the other guys in the service department, parts or sales yet but from sales department are so friendly, helpful and professional. I highly recommend to go there. Thank you again guys. I’m happy with my purchase and see you soon for the first service. Ozgun G.
June 19th, 2020

“You guys have been amazing. Thank you for your efficiency, professionalism and helpfulness. Danny at St Peters has been great throughout the whole process of buying a used bike.. thanks again great team. Leanne”
June 19th, 2020

Gabriele was an amazing help. His service was great and i couldn’t be any more happier with the KTM 250 EXC-F I bought from him. I highly recommend dealing with Gabriele at Procycles at St Peters, he’s an awesome guy to deal with and I look forward to my next purchase with Gabriele. Alex from Bikes Only for transport was great to deal with.
June 17th, 2020

Great range of bikes, great staff, what more could you ask for. Bought a KTM Super Duke 1290 here recently and Matt and Hayden at Hornsby could not have been more friendly, helpful and knowledgable. No sales pressure and had a new bike in my hands faster than any dealership I’ve ever dealt with. Thanks guys!
June 11th, 2020

“Great spare parts service in stock next day.
June 10th, 2020

A wide selection of bikes and gear at St Peters, with very welcoming and experienced staff that were happy to answer my rookie questions, even when I visit with no intention of buying.
June 6th, 2020

The Spare parts guys are great they keep our R1200RTP fleet on the road and our R1200GSs always quick to help , we just purchased a GS310 and they were simply great to deal highly recommended, i have been back with many bikes to the service department and they have really looked after me doing a great job.
June 1st, 2020

“Sales was more than helpful in helping both select the right bike for me as well as being great in getting the bike on the road from start to finish. Best dealership I’ve been to in years.
May 12th, 2020

Andy, Wunderlich legend, I bought a Camelbak type bag, which had a small part break, Andy replaced 12 mths later.
May 10th, 2020

A big thank you to Damien and his boss at BMW Service. Had a rather embarrassing incident with authorities which rendered me unable to ride my bike home! I wandered in to Procycles @ St Peters seeking help and they were brilliant. Straight away they came out and collected my bike to safely transport home. Whilst Damien was loading my R1150 RT on to his truck we spoke about a few maintenance items for the bike and before I knew it, rather than coming home with me it was on its way for some much needed work! (they should give this bloke a start in sales I thought) The Team did a great job and I would have no hesitation to recommend Damien and the team at BMW St Peters.
May 8th, 2020

Recently purchased a second hand Yamaha bike from the team at Procycles Hornsby. Although Yamaha isn’t one of their stocked brands they were very helpful answering all my questions, getting the bike serviced and pink slipped and then helping with post sales enquiries and advice. Thanking Hayden and the team.
May 5th, 2020

Test drove BMW F850 GS and was smitten straight away. Danny there at Procycles Sydney provided great service and knowledge on the bike. I’ve had my bike in for a minor couple of tweaks and they’ve been excellent. I’d heard from others that they were expensive and not the best customer service. I completely disagree and have found everyone, from management, sales, parts and accessories through to service centre to be highly professional. Thanks all, loving my ride..
April 27th, 2020

“I have purchased three new BMWs from Procycles Hornsby starting in 2014. The Sales guys have always been conducted with integrity and professional standards.  I can happily recommend the Sales team at Procycles. The accessories and parts guys, Dom and Mat have been very helpful with jackets, pants, gloves and helmets too. They go beyond just good service, they provide exceptional help and advice every time. My BMWs have been serviced at Procycles Hornsby and Anthony and his team work to the highest standards. Anthony has vast experience in all aspects of keeping my bike in the safest and best running order and I have found him to be very willing to advise on tyres and advice on all aspects of BMW  ownership.”
March 26th, 2020

Great experience as always.
March 18th, 2020

Hi, I have just had my baby Street Triple serviced by the team at Hornsby and have previously had a couple of other bits and pieces done at this workshop. I have always been very particular about who carries out work on my vehicles. I have found Anthony and his team to be meticulous and faultless in their work, great at communicating any issues and keen to work through my options for repair. Thanks again for another great job! Be seeing you again. Cheers Jarad.
February 12th, 2020

Just purchased my 5th bike from Vik at St Peters, say no more!
February 8th, 2020

Recently went to sell my bike. The appraisal was professional and within agreed time. Had a good experience. Could not agree on a price, however will visit again if needed.
January 18th, 2020

Bikes, bikes, and more bikes range is great.
January 14th, 2020

Bought 3 bikes at Procycles St Peters and the service level is more than great. I guess they service thousands of bikes a year and I am sure sometimes things happen. But that is the time you realize what the real service level is because they will make it right for you. Had to deal with a insurance claim before and Damian and Scott took care of it all for me. I will definitely buy my next bike at Procycles again ! Thanks to whole team !.
January 11th, 2020

Very attentive staff. Good options for test ride. Amazing range of bikes.
January 7th, 2020

You have to love staff who are polite and not pushy. These guys know their stuff from road and trail bikes and even down to the scooters.
December 11th, 2019

BMW and KTM dealerships. A must place to visit.
December 7th, 2019

Great service by the guys at Procycles Hornsby. Will definitely visit again next time I need some new gear.
November 30th, 2019

Thanks for the truly great deal Jared. It was impossible not to upgrade. It is always awesome to keep using the same dealer (St Peters) and knowing that I will always be looked after in all areas, trade in, sales and service. This is my first Adventure model after 3 R1200 GS models, I had a few apprehensions about weight and size but that melted away on the ride home. Thanks for the full 30L tank of gas too. Now that I have lowered the suspension I can get both feet down, phew! Got mad love for you guys! Peter.
November 30th, 2019

“I would like to give Fernando a big wrap for his friendliness, professionalism and attention to detail during my recent upgrade to the magnificent BMW 1200 RT Sport bike at the Hornsby store.  We rode away very happy with the Service and deal. Thank you to Fernando from my wife and I as we plan and look forward to many trips ahead.
November 24th, 2019

“I am from Western Australia and ride each year with the Black Dog Ride. This year I joined the NSW riders then spent several weeks touring regional NSW. My BMW 1600 GTL required its 20,000 Km service. It’s obvious BMW motorcycles are very popular in NSW as trying to get a service booking proved difficult. After explaining of my dilemma to Anthony the service manager he said he would find a way to ensure my bike was serviced. I dropped the bike of the following day when they opened and was told it would be done by midday. I gave my contact details and asked them too call me it there was any thing other than a service required. Anthony called to let me know he had checked the bike over and he considered that the front tyre be replaced which I agreed with and asked what tyre he would recommend. The suggestion was a ContiRoadAttack3 which I had never heard of. Anthony’s comment was he believed this was an excellent tyre for my bike and that it had excellent handling and wear qualities.

• I returned to the service shop before midday and my bike had been taken out by the Test Rider and when he returned, he said there was a minor adjustment required. This was done and the account was then finalised. The professional service was of a very high standard and customer relationship was exemplary. I paid the account and continued my tour of NSW. On my return to Perth I had the rear tyre changed to a ContiRoadAttack3 to match the front tyre. The advice given about the Continental tyres was excellent the handling, lack of road noise plus wear qualities have improved my riding experience. The fuel consumption improved by between 30 to 50km per tank after the service. I have now done 5000km since the service and decided to register my approval for the ProCycles Hornsby attention to detail in ensuring my journey was a great ride. Thank you from a very happy customer.
November 17th, 2019

Vik & Judy at St Peters are fantastic. Got me on my new BMW S1000R and were very accommodating and helpful the entire way. Also thanks to Jared for taking the time to sit down with me and get me introduced to the bike.
October 28th, 2019

“I am so ecstatic after riding this bike yesterday. I rode to Brooklyn, and it was so good to get back on a bike. It was even. Enter to ride a bike that does everything so effortlessly. I am so grateful for your attention to detail in every aspect of all my dealings with you in regards to my achieving the ownership of this magnificent motorcycle Fernando.
October 28th, 2019

I don’t question people with bad reviews.. however my experience has been awesome at Procycles (Hornsby) from the moment I walked into shop to buy a bike.. the Sales team has been awesome…after buying bike the Parts/Accesories team was amazing.. and my most interaction with the Service team has been amazing.. Anthony in Service has done nothing except help me, from installing accessories, to making right tire choices.. to damn good advice.. I will be going back there!
October 11th, 2019

A great no pressure buying experience. The salesman Ben was a true Gentleman throughout
October 16th, 2019

“Friendly, knowledgeable staff.”
October 16th, 2019

Missed my Friday R1200R service appointment with Procycles St Peters. St Peters was booked for long time ahead but offered to take the bike to Hornsby get it serviced and bring it back within days. The bike was examined by Anthony. He rang and discussed various issues and offered suggestions for which we then explored remediation options. The bike was serviced and returned to St Peters, where I picked it up. Anthony followed up with a call the next day, listened to my whinge (“you didn’t find the rattle in/around my topbox”) and immediately arranged to pickup the bike from my home and review the topbox rattle. I also mentioned scratching on my LH mirror. End result, the rattle comes from broken trim on the top box (double sided tape fix) and a replacement second hand mirror. The bike is back home already and all at no charge. For this type of customer service I will happily travel across Sydney to Hornsby in future. Anthony (a knowledgeable mechanic and a gentleman) rocks !
October 25th, 2019

“Great experience with the sales team. I went in to look at bikes in St Peters and Danny A. met me a short while after I was browsing in the lot. He asked good questions about my experience, what my riding goals were, kind of like helping me figure out the right fit. You could tell he was passionate about riding and knew is stuff. He suggested a couple options and was very patient with my questions. As I was up front that I was just looking, I felt respected for this with no pressure to buy. We had a few emails afterwards, and I suggested a different bike. He promptly contacted me when they got one in. Buying cars and bikes for many years, Danny was truly one of the nicest and most respectful salesperson.
November 1st, 2019

“I brought my R1200RS into Hornsby for a service a week ago. Being able to drop the bike off early in the morning was really convenient and it was ready earlier than expected. Thank you to the guys in the workshop! It was good to see Fernando and the team “upstairs” too.”
November 6th, 2019

Great team at Hornsby, professional mechanics, friendly staff, Thanks Anthony.
September 10th, 2019

“Hi Judy, Just wanted to say again how grateful I am for your help over the last week to you and your team!, You guys really nailed it, the bike feels amazing, and after a few comfortable stalls I got the hang of it all. I do appreciate your efforts in tieing it all up so quickly and making it a seamless experience for me. My first ride was so good and I hope to enjoy many more on my new KTM RC390!! Haha. Thanks again, p.s. will be in touch mid next week in fitting the new exhaust cause my little tractor doesn’t quite have that grunt.”
August 24th, 2019

These guys are awesome. Everyone here at St Peters seems to know their game spot on and help you make the right decision or even a better one. They took care of my R NineT Scrambler from booking to delivery and made sure everything went on smoothly. The whole staff is so lively and interactive giving you a positive feel, thankfully not snobby unlike most dealerships in Sydney and around. Many have complained about them running short on staff but i feel that is what makes them all so warm and working close together as a team. Definitely my go to place. Time to go ride 🙂.
August 16th, 2019

“Professional and helpful staff.
August 16th, 2019

“Just writing to say that the bike rocked up this morning and is in amazing shape. Cheers for the easy dealings and minimal fuss, It was by far the best and easiest experience I’ve had when buying a bike/car. I’ve sent the last signed bit of paperwork so that should wrap it up.
August 7th, 2019

Great staff. Especially Adam at Procycles Hornsby. Ask for Him when you go for a service or a repair. He’s usually at the front desk.
July 30th, 2019

“This is my 5th KTM since 2015. All brought from different dealers. To date, Procycles KTM St Peters have offered the best customer service I have received, a really faultless experience. 10/10. I will always use this dealer in the future, even though they were out of State for me.
July 30th, 2019

“I personally dealt with Vik from Procycles KTM Sydney at St Peters, from the word go, Vik asked me all the usual details and most of all what I was looking for. Couldn’t be happier with this outstanding experience and my new KTM 1090 Adventure R.”
July 30th, 2019

“Very happy with Gabriele from Procycles KTM St Peters. Very knowledgeable, friendly and not like your typical salesperson. I’ll be back later this year to get the 300EXC TPI!!.
July 29th, 2019

“Judy from the finance department and Vik the sales manager were fantastic The process was seamless and they were very friendly and knowledgeable. Overall I would rate this my best experience at a dealership..
July 29th, 2019

“St Peters store spares guys look after clients and communicate well with clients. Surprised me after being told 4 weeks ex-Germany for parts and had them the following week. Top work guys.”
July 20th, 2019

“Damien from the Service Department at St Peters is an absolute legend. On many occasions he has got me out of trouble and on thje road again.
July 11th, 2019

Great sales team. Don’t mind to buy again from them. VERY PROFESSIONAL.
July 11th, 2019

I had been looking all around Sydney for some fuses and been told flat ‘No’ everywhere except Hornsby Procycles. They went out into the workshop area end went to an effort to help me out. Thanks guys.
July 8th, 2019

Great experience at St Peters, Damien in the Service department is an absolute legend, and Vik the Sales Manager is one of the best guys you will meet. You could not find better people to deal with.
June 28th, 2019

“Went to look and found the bike I was after … they have heaps of choice”
June 26th, 2019

Headed in just for a look at the BMW. Fernando put me onto the right bike and would have to be the best sales person I have met. Fernando explained everything, helping me select the best bike for me (not the most expensive one either) After a test ride I was hooked! The whole sales procedure went so smooth, insurance was all arranged and any extras fitted prior to leaving. Again Fernando took an hour and a half at handover to run over everything and be sure I was comfortable, couldn’t be happier. I was back for the first service a few days later and those guys not only helped service the bike but also fitted a few more extras I was after on the same day. The guys Matt and Dom in the spares department were also great with accessories and Fernando keeps in touch to see how things are and also promptly answered any other queries I had. After purchasing a few bikes from other stores over the years I wish I had gone here first. A+ for Sales, Service, Spare Parts and any other things you may need!
June 23rd, 2019

“Procycles have the best webshop out there. They have everything, especially for BMW and Wunderlich parts”
June 22nd, 2019

Very long wait times for service. I walked into Procycles St Peters Saturday morning looking to spend over 30 grand and they almost lost the sale. Once I was eventually served after one hour of waiting they were great. They need to employ more than 2 salesmen on a Saturday. Apart from that, it’s a great shop. Just try and get there during the week if you can. Sales people are very helpful and friendly.
June 15th, 2019

“Love my BMW S1000RR M-Spec! ”
June 13th, 2019

Great bike shop. I’ve been going here for 5 years. Slightly expensive servicing, but worth it in the long run….
June 12th, 2019

They have a wide range of motorcycles and accessories. Friendly and knowledgeable staff who put customer service before getting a sale. Highly recommend these guys.”
June 10th, 2019

“I’d just like to say… Procycles St Peters friendly service from the initial sale, to delivery, to pickup, to buy back has been an extremely friendly and professional. Everyone I came into contact with from your company have been top people to deal with. I wish more company’s operated like yours. Thanks for all your help.”
May 30th, 2019

I recently purchased my triumph bobber from Procycle Hornsby NSW site from Alain in used sales who had it transported to Richmond VIC for me.it was delivered on time When I saw it ,was very impressed as described it was very clean almost like new Couldn’t be happier with the purchase considering had not inspected the bike personally and trusted in with Alain had told me He is a cool guy very friendly and knows his bikes He use to live in Melbourne (I won’t judge him for leaving) I would gladly recommend him for used bikes He knows his stuff A+ champion.
May 26th, 2019

After a poor buying experience at Frasers Newcastle (we would no longer deal with them and didn’t buy a bike), we came across Alain at Procylces Hornsby. The service and knowledge displayed was second to none. Alain went well above and beyond any level of service my wife and I could possibly have hoped for. We will definitely be back next time we require pretty much anything bike related. Thanks Alain for making buying a bike a joyous experience.
May 25th, 2019

Bought my Harley Davidson Road King when i showed up the show room was full of bikes the staff went out of their way to move bikes to get mine out straight away so i could look at it the bike was detailed and had me going wow the staff were friendly and had everything ready for me including rego and insurance.
May 25th, 2019

“Thanks to Keith and the staff at Hornsby for selling me the Suzuki Boulevard 800 fantastic ride thanks for the discount cheers great service.
May 21st, 2019

Personally I had an excellent experience with the help and service from Gab at St Peters, I honestly didn’t expect I could get so much help from a dealer. He was always friendly and respectful. The best part was that i was comfortable with the whole transaction and I never felt pushed or oversold on anything. If I was to buy another bike this would be the fist place I go.

May 16th, 2019

Always get a result, spare parts staff always helpful same with sales & service.
May 8th, 2019

The best people work there, they are so helpful, I am very happy after my shopping there. Congratulation for the staff at Procycles St Peters. The best shop.
April 28th, 2019

Was in the area on a Saturday with a flat tyre. Ended up being a loose valve. Was hesitant of anyone marking my wheels. They were great, was all fixed and got me on my way within the hour without a scratch on my wheels. Thanks. Good price too.
April 28th, 2019

“Bought a BMW sight unseen from interstate, absolutely faultless throughout the entire process from Procycles St Peters.
April 25th, 2019

Brilliant staff and great service at St Peters.
April 24th, 2019

Excellent friendly staff who show real interest in their customers. Their products are second to none. I have travelled over 3 hours just to buy a bike from Procycles Hornsby and would definitely do it again..
April 23rd, 2019

Thanks to the sales team at Hornsby especially Fernando for introducing me to BMW’s new F750GS. This is my second purchase from Procycles at Hornsby. Their professionalism and customer service continues to exceed my expectations and deserves recognition. Once again, thanks Fernando.
April 21st, 2019

“Amazing service at the spare parts counter from St Peters.
April 20th, 2019

“Friendly staff at St Peters.
April 20th, 2019

“Bought a BMW S1000RR. The team went above and beyond. Extremely friendly, extremely helpful and extremely knowledgeable!”
April 10th, 2019

“The best people work there, they are so helpful, I am very happy after my shopping there. Congratulation for the staff. St Peters is the best shop.
March 12th, 2019

“Anthony knows what he is talking about.
March 11th, 2019

“Legends.
February 20th, 2019

“Loved the service and approach. Yes they are expensive, they do the right thing. Other places may be cheaper, but what you get is what you pay.
February 10th, 2019

“Fernando at Hornsby is the absolute best- he is knowledgeable, highly personable, polite and friendly. I propose to purchase any and all future motorcycles from him.
January 30th, 2019

“The place to go if you a KTM owner, real experts and friendly service at Hornsby.
January 20th, 2019

“Easily the most thorough and careful moto mechanic I’ve ever dealt with. Thanks Anthony at Hornsby” January 19th, 2019

“Friendly staff at St Peters.
January 10th, 2019

I have a 2010 G650GS which had a recall many years ago due to a hot start issue. Anthony at Hornsby fixed it up free of charge for me under goodwill. Thanks Anthony for your fantastic customer service.
December 18th, 2018

“Amazing service at the St Peters spare parts counter.
December 13th, 2018

Vik and the guys in motorcycle sales at St Peters are great – friendly attentive and knowledgeable. Be careful buying a demo bike – my BMW had only one month rego and 13 months warranty left when I bought it (which no one mentioned). Mechanical service dept is OK, but expensive for what you get.
December 13th, 2018

Always very helpful and great customer service. Bought my BMW at Hornsby and get it serviced regularly with Anthony taking care of me. Highly recommended.
December 10th, 2018

Nick is the ‘go to’ man in Spares at Hornsby. He was very knowledgeable about his products and was helpful. He delivered well beyond our expectations.
December 3rd, 2018

“Purchased my new R1200GSA recently and the quality of service from sales and finance was second to none in my experience! The team at St Peters went above and beyond to help me with the whole process and I am incredibly happy with the deal and finance arranged. Excellent work by excellent people!!”
November 30th, 2018

“Since 2014 I have purchased 3 new BMW bikes from Procycles at Hornsby. I have always found Fernando, Paul and the sales team to be very competent and knowledgeable about these  great machines. Dom in spares and accessories is great to deal with and his product knowledge and advice is first class. The service team led by Anthony and Adam along with the service guys in the workshop are first class and my bike has always been serviced and looked after very professionally. I fully endorse Procycles of Hornsby as a sales and service dealership to ensure you are happy with your BMW bike.”
November 28th, 2018

Fantastic to deal with ,purchased KTM 1290 Super Adventure through Paul at Hornsby, have bought numerous extras and parts through Nick and have dealt with Anthony in service,they have all gone above and beyond to help me with everything, well done guys much appreciated.”
November 23rd, 2018

THEN …… 3 years ago I met Sales Manager Vik Popovski when I purchased my used 2006 BMW R1200RT. The purchasing experience was relaxed, professional and sincerely friendly. What a great buying experience!. Vik is still there providing a great culture. NOW …… On Friday 23rd November 2018 I brought the BMW R1200RT in to Procycles St Peters for a service. I met a sincere, friendly and very diligent new service manager named Damien. His team brought my bike back to top condition, fixed a final drive oil leak I had noticed, and replaced the rear brake disc and pads in addition to the oil change I requested. I have a 1200klm trip coming up on the following Tuesday with luggage and a pillion. The work Procycles executed on my bike gives me ultimate safety and good value as a customer. I can go to a closer dealership which opened up recently however, when I tried them once, I did not get the great value I obtain from St Peters. I’ve been St Peters’ customer for 14 years since when I had my Triumph Bonneville. I thoroughly recommend Procycles St Peters for value, integrity and a good, competent team of professionals to provide you with or, look after your motorcycle.”
November 23rd, 2018

“Had my R1200GS serviced by the team at St Peters this week – 14/11 – bike rides smoother and can’t fault their service – reliable, efficient and very helpful…..Only downside is – it is a bit expensive but I guess  that’s to be expected at a motorrad dealer. Will return.”
November 23rd, 2018

Great attention from salesman Fernando at Hornsby. Very personable, knowledgable and helpful when we purchased our BMW R1200GS.”
November 14th, 2018

“I wanted to let you know that my dealings with Procycles have been a pleasure. Each of Fernando, Dom and Mark that I dealt with were fabulous. Fernando and Dom took great interest in making sure that I was properly fitted out in terms of the bike and the appropriate riding gear. Mark made the boring task of sorting out insurance as interesting as it could be. You should be proud of the team that you have at Procycles Hornsby. Please do pass my feedback to the guys. Having worked in the service industry for many years I know that all too often great service is just expected rather than acknowledged. I look forward to being a customer for many years to come.”
November 12th, 2018

“Every time l have my Suzuki V-strom DL 1000 serviced by the team it feels like l am dealing with a mate, not a company. Sometimes l think they love my bike more than me. I will never go anywhere else.”
November 1st, 2018

“They have good selection of gear and bikes at Hornsby with friendly helpful staff.”
October 8th, 2018

I broke the RDC valve on the rear wheel of my R1200GS and had no way of getting the wheel off the bike or getting the bike to the workshop. I called the Service Dept at Procycles looking for some suggestions and they said no problem we can have someone out to collect you and the bike within 40 mins and we can fix it while you wait. Which they did. Well done Procycles!
October 5th, 2018

“I am writing to you to pass on my thanks and sincere gratitude to Josh and Vik at your St Peters branch! I recently purchased a Street Triple RS and Josh helped guide me through the purchase process – I found him to be knowledgable, personable and helpful. I think it is reasonable to say that not only did he sway my decision to buy this bike you, but also to buy in future from you. He is a great credit to your company. I would also like to pass on my thanks to Vik who again was excellent and made the finale/insurance process painless. Again, a credit to your company and a pleasure to deal with.”
October 5th, 2018

“Mixed service at Hornsby. Catch someone on the wrong day and be prepared for attitude.”
October 1st, 2018

Visited Hornsby to get more information about maxi scooters. Great staff, awesome service. Would definitely consider them when it’s time to buy one. Recommended.”
September 29th, 2018

The part I wanted in stock at Hornsby, nice guys, good chat and very helpful.”
September 22nd, 2018

Fernando at Hornsby is the absolute best- he is knowledgeable, highly personable, polite and friendly. I propose to purchase any and all future motorcycles from him. However, avoid the service department. Overpriced.”
August 31st, 2018

“Awesome.”
August 28th, 2018

They were good many years ago, but looking really dated now. Expensive for serving and ended up going elsewhere.”
August 14th, 2018

“I brought a Triumph from St Peters and I did the Peter Stevens Triumph after sale survey and gave you guys a glowing wrap, your the chaps whom service the bike, your the trusted dealer I bought from as you have a glowing reputation and how dare they take the franchise to sell from you, fools .”
August 9th, 2018

Have bought 2 bikes from this shop at St Peters. Very friendly sales staff. No hard selling. No today only, just for you deals. Bought both my bikes literally over the phone. Told the guy that my bikes are pristine, this is what I’m expecting and if everything fits, I’ll ride in and ride out. On both occasions they offered great changeover prices (on the condition that my word is true about the condition of my bikes) and both the times I rode in with the old bike and rode out with the new one. Have had 2 services done. No issues. Professional and courteous. In my experience an honest, professional and a courteous place which I would like to recommend to the biking community to definitely consider. Everyone will have a different experience, but give them a go and find out for yourself.”
August 6th, 2018

“Moderately nice place at Hornsby.”
July 27th, 2018

“I was really looked after by Fernando and Mark at Hornsby– it was awesome! Fernando was pleasant and not pushy at all. The brand and the bike converted me – and Fernando expertly nudged me to the point where I threw a leg over your demo. He then put an awesome deal for me, all was perfect.

Mark was also fantastic and sorted out a great deal on the insurance for me – I was extremely grateful – it was effortless for me, your team did all the work. These days we very rarely praise employees for doing well, we seem to expect it. I really think these guys deserve a coffee or a lunch on the house. In my eyes they are a real asset to Procycles as they have founded my first impressions of the business. Nothing but thumbs up from me Paul!”
July 27th, 2018

“Bloody good service at Hornsby.”\
July 18th, 2018

“Good motorbike quality.”
July 18th, 2018

“Horrible customer service.”
July 12th, 2018

My bike was having its rear tyre replaced which was quoted cheaper than two other local dealers. However on the way home at the bottom of Galston Gorge my clutch cable snapped, they picked my bike up the next day and ordered me two new cables, in case it happened again, Anthony was great this time, and gave me lots of feedback, thanks Procycles Hornsby.”
July 12th, 2018

Knowledgeable, professional, courteous. Bought a new GSX250R, a helmet and a safety jacket, and enjoyed every aspect of the experience. Highly recommended.”
June 27th, 2018

“Great sales team at Hornsby!”
June 23rd, 2018

Very friendly and helpful sales and service staff. Some of the accessories staff aren’t that useful or friendly.”
June 23rd, 2018

“I don’t know whether it’s KTM or Procycles. Getting them fixed just keeps getting expensive.”
June 17th, 2018

“Wow! So many motorcycles at St Peters! I was gob smacked.”
June 16th, 2018

“Helpful service team at St Peters.”
June 15th, 2018

“Good friendly staff.”
June 26th, 2018

“I been dealing with Dom in parts at Procycles Hornsby, very nice guy. 5 Stars.”
May 29th, 2018

“I have been going to Procycles St Peter’s since day 1. So far, more than satisfied with their service and professionalism.”
May 29th, 2018

“Haven’t had any issues buying a new bike from Procycles Hornsby. 4 Stars.”
May 17, 2018

“Thank you for the great service on my BMW R nineT. Friendly knowledgable staff.”
May 13, 2018

“Procycles Hornsby – Excellent showroom of new BMW and Triumph motorcycles – v helpful staff”. 5 Stars.”
May 10, 2018

“Parking for customers, great showroom and good advice and prompt assistance” Procycles St Peters. 5 Stars.”
May 7, 2018

“This post is dedicated to the Team at Procycles St Peters. Huge shout out for the excellent service having uploaded all the new software to my Beast and the Akro maps. Feels incredible. Will definitely be back. 5 Stars.”
April 25, 2018

“I went to Procycles Hornsby today for a test ride on a new Triumph. It was the first time that a had taken out a demo bike, I was assisted in store by Robert who got me out on the road in no time & when I returned he answered all my questions in a friendly & professional manner without the hard sell approach that I was expecting & have encountered at other dealers . I really appreciated that as I haven’t decided on which model bike I want yet but I will definitely be back to Procycles to purchase when I do.”
April 20, 2018

“Friendly service. Four Stars.”
April 14, 2018

“Best BMW and KTM dealer and workshop. Hornsby customer since 2015.”
April 7, 2018

Very helpful people in here. Got all the information I needed really fast.
April 6, 2018

Amazing service. They fixed a few issues I had and took good care of my Ducati. I will be taking my bike to Procycles Hornsby from now on for all servicing.
April 6, 2018

Great service – 5 stars.
April 5, 2018

Great dealer in the south of Sydney. Bought 6 new bikes in the last 9 years, always get great trade in prices and friendly service from the sales guys and the service department. And the parts department has an extensive range of genuine and after market products and competent and helpful team. Feels more like a family than a dealership. Can’t wait for the new range for BMWs to come out.
April 5, 2018

When I bought my GS 1200 Adventure through a private sale it was 6 months old. I made a decision to find a dealership I could form a relationship with and commit to regular BMW Servicing. This was the best decision as Procycles and BMW have exceeded my expectations in terms of customer service. Antony, Damien and BMW have gone out of their way to honour my loyalty to them by looking after me each time. Because I made the decision to show loyalty they have serviced way beyond expectations which in the long run has saved me a lot of money. Thanks to all the team at Procycles Hornsby.
April 3, 2018

These guys get the thumbs up from me. Triumph Street Twin had an issue of stalling when cold as soon as I took delivery. PS Ringwood, where I bought the bike second hand, said no problem. NS Artarmon said try to keep the throttle open. Triumph Australia said not a problem, but these guys found the issue. Valve clearances had closed up, may have been this way from new. Now the bike runs brilliantly. A big thanks to Damien who is focused on customer service and a helpful face behind the counter and Anthony who persisted in diagnosing the issue.
March 18, 2018

“Great service” Procycles St Peters. 5 Stars.
March 17, 2018

The Procycles Hornsby service department did a fantastic job servicing my GSA. Great loan bike and friendly staff. Highly recommended.
March 7, 2018

Fernando at Hornsby – Thank you for convincing me to buy a the BMW S1000XR!! Just spent the best day in Sydney traffic on one of the best (quickest) bikes I have ever ridden, you were right, the Pro Shifter is addictive! I am a convert…
March 6, 2018

Feedback on those Wunderlich pillion foot peg extenders. 1. Simple & quick instal. 2. Has made a huge difference for my pillion with less leg ache with the drop in height with her legs previously being bent upwards a little too much, and another big point was the slight move forwards gives more space for feet when panniers fitted. Prior, her feet were more wedged in, hard against panniers, rather than allowing some comfortable wiggle space. Thanks again.
March 2, 2018

The Wunderlich Ergo 2 screen you recently sold me works very well for both me & my pillion, so if you get any further queries from fellas over 1.93cm (6’4” in the old scale) I can attest to the value of the screen. Thanks for the advice.
Mar 1, 2018

I would like to thank one of your guys for sending a washer to me in Hong Kong! Unfortunately I managed to lose the card with the young gentleman’s name, but I think his name was Adam?  If you wouldn’t mind passing this around, I would be most grateful. The washer was received in good order. Thank you once again,

Mar 1, 2018

Hi Procycles, I’m loving my G310r she’s such a confident inspiring bike. Also just wanting to say how professionally I was looked after during the purchasing process and I’m sure into the future as well. Thanks to the guys at Procycles St Peters

Feb 23, 2018

Very good customer service for both repair/bike service & spare parts, would highly recommend if wanting to purchase a bike or get a service.

Dec 9, 2017

I recently purchased my handsome boy 🙂 from Fernando at Hornsby, he was super helpful gave me a great service, right price and I’m already looking forward to coming back to shop and updating.

Dec 7, 2017

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division at Hornsby store for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.

OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.

Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”

Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”

July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”

July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

Fantastic Service By Rod Wells in the sales at Hornsby, Bought my 1250RS, and he was kind enough to bring the bike to my home and showing me all the TFT Menus with great patients, He is a credit to Procycles.
August 17th, 2020

I’ve had nothing but good experiences here. I had a lot of trouble with a second hand BMW F800GT that I bought elsewhere, Anthony at Hornsby arranged for the whole rear hub to be replaced with BMW under goodwill when it started to make some strange noises I eventually traded this in on a KTM Duke, easy process, Hayden was great, no pressure sales. All warranty issues sorted without any hassle at all. Parts and accessories department bend over backwards to help out. Zero problems for me.
August 15th, 2020

Dealt with Rod at Hornsby KTM on my purchase of a KTM 790 Adventure, no issues at all. I couldn’t be happier with the service. Cheers mate.
August 13th, 2020

I have always had good service from Procycles over the years but never really required them for a break down. Anyway I broke down on the side of the road in Bucketty and called BMW roadside assistance to tow bike back to Hornsby. I then get a call from Anthony who offered to come and pick me and the bike up. In the end I moved it with BMW roadside. On arriving at Hornsby was met by Anthony who could not do enough for me. Kept my bike overnight and gave me a loaner to get home. Next day he called to say bike was fixed and was happy to ship it to St Peters as this was close to home, I was also able to return the loaner to Procycles St. Peters. Fantastic customer service from start to finish. Thanks, Andy.
August 11th, 2020

“Just a quick thanks for the benchmark customer service for the bike acquisition. Your team at St Peters are a level ahead of Bikebiz BMW and I’d say even better than Frasers Ducati. It makes all the difference.”
August 11th, 2020

Just bought a new BMW GS1250 Rallye from Rod at Procycles Hornsby. The experience was fantastic and the after sales service the same. Dom in accessories was awesome as well and fitted me out with all the gear to match. Absolutely a great experience and the bike is awesome. So happy I chose to buy from this team.
August 4th, 2020

“Picking up my Cruiser from Procycles St Peters this morning. Anthony has a few of his toys on display in the new showroom. Talk about eye candy! The guys have done an amazing job on the new showroom and renovations. If you are down that way call in and say Gidday to Vik in Sales and Andy upstairs in Spares.”
August 1st, 2020

Just purchased a used S1000R from Rod Wells at Hornsby. Could not compliment him enough. Despite being an older model, the bike presented immaculately and Rod went through every single feature of the bike as if it was a brand new motorcycle delivery being carried out. From the point of first contact, as I was on a limited budget, various dealers palmed me off whereas Rod worked on my offer and spoke to higher management until we were able to secure a deal at a price we were both happy with. He kept me in the loop the entire time and a complete safety check was carried out on the bike before me taking delivery. Employees like Rod are the reason why business thrive and I cannot compliment him enough. I would strongly suggest speaking with him in relation to your motorcycle needs and if there is a bike you like, no harm in providing him with an offer. 5 stars all the way!!
July 30th, 2020

If you are in the market for a motorbike in Sydney St Peters is the place to go. They have mainly BMWs and KTMs although they also have used bike of other brands. The sales people are very knowledgeable and in my case Gabriele helped me a lot and answered all the questions I had about the bike I eventually bought (KTM DUke 390).
July 28th, 2020

“300% Happy from the sale of the bike to fit out in the workshop to delivery. Flew in from Northside of Brisbane to pick up bike from St Peters and all I can say is when are you guys opening a shop in Brisbane to show them how to sell bikes. I will be back i have never had service like this before... Thanks to Vik and his team.
July 24th, 2020

“Great staff at St Peters”
July 24th, 2020

Leaving your motorcycle investment in the hands of others in a workshop requires great confidence in getting it back the way you expected. I’ve been having my BMW motorcycle maintained and also bought it at, Procycles St Peters. Prior to that I had my Triumph Bonneville cared for at this shop. All up I’ve been a happy customer at Procycles for about 14 years. The staff in service Scott, Damien and the sales manager Vik are all excellent people with integrity and knowledge. I can trust them to give me honest value..
July 24th, 2020

“St Peters always provide a good service and very welcoming.
July 22nd, 2020

Great dealership for BMW and KTM in Sydney. St Peters Workshop guys are very knowledgeable and reasonable pricing.
July 17th, 2020

Couldn’t be more impressed and happier with Procycles’ service. I’m a first time bike owner, so placed my trust in Danny at St Peters and he delivered on all counts. Friendly, professional and patient service, as I decided on my first bike. Highly recommend Procycles; a great team; great experience; great bike!
July 15th, 2020

Highly recommend KTM spare parts at St Peters
July 15th, 2020

Vik and Danny were amazing, made my New BMW R1250GSA on Sat Experience 5 Stars! ask for Vik or Danny at St Peters and you can’t go wrong!
July 14th, 2020

“I want to express my appreciation to Anthony and the Procycles service team. My bikes are an essential part of taking care of my family and keeping me sane and I couldn’t do it without Procycles. The current experience is one example. After picking up my Sertao on Thursday evening (and having the headlight fixed on the spot after you guys were meant to be closed) I rode to Orange to get there at 10pm. This meant I could be in Orange hospital just after 8am to talk directly to the doctors and give direction and authorisation for my father-in-law’s care. The bike is smooth as silk and I can trust that I won’t get stuck in 2 degrees on the edge of mobile reception. In the past you’ve setup me and my original F650 GS to get me to Uluru and back on my Ls, and my F800 to do Sydney-Melbourne-Adelaide in 21 hours. Crazy as these trips may seem they keep me sane. I’ve only been riding for 4-years but its an essential part of my work and looking after family and myself. Thank you.
July 14th, 2020

“A big shoutout to Fernando at Procycles Hornsby, just bought a used BMWF800GS, sight unseen, other than the add on Bike Sales, my son in law picked it up for me and I couldn’t be happier, the bike is immaculate. The transaction was seamless due to great communication and promptness of any query I may have had. Great job, I’m sure to be back sometime.
June 30th, 2020

Just purchased a new BMW F 850 GS today and couldn’t be happier with the bike. Big thanks to Rod from sales at Hornsby and Judy from finance, thank you for making this a very pleasant experience. Cheers.
June 27th, 2020

Customer service was outstanding the team went out of their way to have the bikes ready for us before the weekend, Could not be happier with the service and products given 10/10
June 26th, 2020

Customer service was outstanding the team went out of their way to have the bikes ready for us before the weekend, Could not be happier with the service and products given 10/10
June 26th, 2020

After riding several bikes about 6 years, I wanted to experience more upright position for commuting as well as little bit off-road. With my brother-in-law’s recommendation went to Procycles in St Peters. I knew what I wanted and Vik sorted out and took care of everything with such a good deal that I don’t need to negotiate at all. When I went to picked up my bike, Jared helped me go through in the pick-up process and explained everything about the bike and took my photo as a happy customer 🙂 I’m working in hospitality industry so I can truly comment that even if you’re paying, you wouldn’t assume you will get a good service all the time. I haven’t met with the other guys in the service department, parts or sales yet but from sales department are so friendly, helpful and professional. I highly recommend to go there. Thank you again guys. I’m happy with my purchase and see you soon for the first service. Ozgun G.
June 19th, 2020

“You guys have been amazing. Thank you for your efficiency, professionalism and helpfulness. Danny at St Peters has been great throughout the whole process of buying a used bike.. thanks again great team. Leanne”
June 19th, 2020

Gabriele was an amazing help. His service was great and i couldn’t be any more happier with the KTM 250 EXC-F I bought from him. I highly recommend dealing with Gabriele at Procycles at St Peters, he’s an awesome guy to deal with and I look forward to my next purchase with Gabriele. Alex from Bikes Only for transport was great to deal with.
June 17th, 2020

Great range of bikes, great staff, what more could you ask for. Bought a KTM Super Duke 1290 here recently and Matt and Hayden at Hornsby could not have been more friendly, helpful and knowledgable. No sales pressure and had a new bike in my hands faster than any dealership I’ve ever dealt with. Thanks guys!
June 11th, 2020

“Great spare parts service in stock next day.
June 10th, 2020

A wide selection of bikes and gear at St Peters, with very welcoming and experienced staff that were happy to answer my rookie questions, even when I visit with no intention of buying.
June 6th, 2020

The Spare parts guys are great they keep our R1200RTP fleet on the road and our R1200GSs always quick to help , we just purchased a GS310 and they were simply great to deal highly recommended, i have been back with many bikes to the service department and they have really looked after me doing a great job.
June 1st, 2020

“Sales was more than helpful in helping both select the right bike for me as well as being great in getting the bike on the road from start to finish. Best dealership I’ve been to in years.
May 12th, 2020

Andy, Wunderlich legend, I bought a Camelbak type bag, which had a small part break, Andy replaced 12 mths later.
May 10th, 2020

A big thank you to Damien and his boss at BMW Service. Had a rather embarrassing incident with authorities which rendered me unable to ride my bike home! I wandered in to Procycles @ St Peters seeking help and they were brilliant. Straight away they came out and collected my bike to safely transport home. Whilst Damien was loading my R1150 RT on to his truck we spoke about a few maintenance items for the bike and before I knew it, rather than coming home with me it was on its way for some much needed work! (they should give this bloke a start in sales I thought) The Team did a great job and I would have no hesitation to recommend Damien and the team at BMW St Peters.
May 8th, 2020

Recently purchased a second hand Yamaha bike from the team at Procycles Hornsby. Although Yamaha isn’t one of their stocked brands they were very helpful answering all my questions, getting the bike serviced and pink slipped and then helping with post sales enquiries and advice. Thanking Hayden and the team.
May 5th, 2020

Test drove BMW F850 GS and was smitten straight away. Danny there at Procycles Sydney provided great service and knowledge on the bike. I’ve had my bike in for a minor couple of tweaks and they’ve been excellent. I’d heard from others that they were expensive and not the best customer service. I completely disagree and have found everyone, from management, sales, parts and accessories through to service centre to be highly professional. Thanks all, loving my ride..
April 27th, 2020

“I have purchased three new BMWs from Procycles Hornsby starting in 2014. The Sales guys have always been conducted with integrity and professional standards.  I can happily recommend the Sales team at Procycles. The accessories and parts guys, Dom and Mat have been very helpful with jackets, pants, gloves and helmets too. They go beyond just good service, they provide exceptional help and advice every time. My BMWs have been serviced at Procycles Hornsby and Anthony and his team work to the highest standards. Anthony has vast experience in all aspects of keeping my bike in the safest and best running order and I have found him to be very willing to advise on tyres and advice on all aspects of BMW  ownership.”
March 26th, 2020

Great experience as always.
March 18th, 2020

Hi, I have just had my baby Street Triple serviced by the team at Hornsby and have previously had a couple of other bits and pieces done at this workshop. I have always been very particular about who carries out work on my vehicles. I have found Anthony and his team to be meticulous and faultless in their work, great at communicating any issues and keen to work through my options for repair. Thanks again for another great job! Be seeing you again. Cheers Jarad.
February 12th, 2020

Just purchased my 5th bike from Vik at St Peters, say no more!
February 8th, 2020

Recently went to sell my bike. The appraisal was professional and within agreed time. Had a good experience. Could not agree on a price, however will visit again if needed.
January 18th, 2020

Bikes, bikes, and more bikes range is great.
January 14th, 2020

Bought 3 bikes at Procycles St Peters and the service level is more than great. I guess they service thousands of bikes a year and I am sure sometimes things happen. But that is the time you realize what the real service level is because they will make it right for you. Had to deal with a insurance claim before and Damian and Scott took care of it all for me. I will definitely buy my next bike at Procycles again ! Thanks to whole team !.
January 11th, 2020

Very attentive staff. Good options for test ride. Amazing range of bikes.
January 7th, 2020

You have to love staff who are polite and not pushy. These guys know their stuff from road and trail bikes and even down to the scooters.
December 11th, 2019

BMW and KTM dealerships. A must place to visit.
December 7th, 2019

Great service by the guys at Procycles Hornsby. Will definitely visit again next time I need some new gear.
November 30th, 2019

Thanks for the truly great deal Jared. It was impossible not to upgrade. It is always awesome to keep using the same dealer (St Peters) and knowing that I will always be looked after in all areas, trade in, sales and service. This is my first Adventure model after 3 R1200 GS models, I had a few apprehensions about weight and size but that melted away on the ride home. Thanks for the full 30L tank of gas too. Now that I have lowered the suspension I can get both feet down, phew! Got mad love for you guys! Peter.
November 30th, 2019

“I would like to give Fernando a big wrap for his friendliness, professionalism and attention to detail during my recent upgrade to the magnificent BMW 1200 RT Sport bike at the Hornsby store.  We rode away very happy with the Service and deal. Thank you to Fernando from my wife and I as we plan and look forward to many trips ahead.
November 24th, 2019

“I am from Western Australia and ride each year with the Black Dog Ride. This year I joined the NSW riders then spent several weeks touring regional NSW. My BMW 1600 GTL required its 20,000 Km service. It’s obvious BMW motorcycles are very popular in NSW as trying to get a service booking proved difficult. After explaining of my dilemma to Anthony the service manager he said he would find a way to ensure my bike was serviced. I dropped the bike of the following day when they opened and was told it would be done by midday. I gave my contact details and asked them too call me it there was any thing other than a service required. Anthony called to let me know he had checked the bike over and he considered that the front tyre be replaced which I agreed with and asked what tyre he would recommend. The suggestion was a ContiRoadAttack3 which I had never heard of. Anthony’s comment was he believed this was an excellent tyre for my bike and that it had excellent handling and wear qualities.

• I returned to the service shop before midday and my bike had been taken out by the Test Rider and when he returned, he said there was a minor adjustment required. This was done and the account was then finalised. The professional service was of a very high standard and customer relationship was exemplary. I paid the account and continued my tour of NSW. On my return to Perth I had the rear tyre changed to a ContiRoadAttack3 to match the front tyre. The advice given about the Continental tyres was excellent the handling, lack of road noise plus wear qualities have improved my riding experience. The fuel consumption improved by between 30 to 50km per tank after the service. I have now done 5000km since the service and decided to register my approval for the ProCycles Hornsby attention to detail in ensuring my journey was a great ride. Thank you from a very happy customer.
November 17th, 2019

Vik & Judy at St Peters are fantastic. Got me on my new BMW S1000R and were very accommodating and helpful the entire way. Also thanks to Jared for taking the time to sit down with me and get me introduced to the bike.
October 28th, 2019

“I am so ecstatic after riding this bike yesterday. I rode to Brooklyn, and it was so good to get back on a bike. It was even. Enter to ride a bike that does everything so effortlessly. I am so grateful for your attention to detail in every aspect of all my dealings with you in regards to my achieving the ownership of this magnificent motorcycle Fernando.
October 28th, 2019

I don’t question people with bad reviews.. however my experience has been awesome at Procycles (Hornsby) from the moment I walked into shop to buy a bike.. the Sales team has been awesome…after buying bike the Parts/Accesories team was amazing.. and my most interaction with the Service team has been amazing.. Anthony in Service has done nothing except help me, from installing accessories, to making right tire choices.. to damn good advice.. I will be going back there!
October 11th, 2019

A great no pressure buying experience. The salesman Ben was a true Gentleman throughout
October 16th, 2019

“Friendly, knowledgeable staff.”
October 16th, 2019

Missed my Friday R1200R service appointment with Procycles St Peters. St Peters was booked for long time ahead but offered to take the bike to Hornsby get it serviced and bring it back within days. The bike was examined by Anthony. He rang and discussed various issues and offered suggestions for which we then explored remediation options. The bike was serviced and returned to St Peters, where I picked it up. Anthony followed up with a call the next day, listened to my whinge (“you didn’t find the rattle in/around my topbox”) and immediately arranged to pickup the bike from my home and review the topbox rattle. I also mentioned scratching on my LH mirror. End result, the rattle comes from broken trim on the top box (double sided tape fix) and a replacement second hand mirror. The bike is back home already and all at no charge. For this type of customer service I will happily travel across Sydney to Hornsby in future. Anthony (a knowledgeable mechanic and a gentleman) rocks !
October 25th, 2019

“Great experience with the sales team. I went in to look at bikes in St Peters and Danny A. met me a short while after I was browsing in the lot. He asked good questions about my experience, what my riding goals were, kind of like helping me figure out the right fit. You could tell he was passionate about riding and knew is stuff. He suggested a couple options and was very patient with my questions. As I was up front that I was just looking, I felt respected for this with no pressure to buy. We had a few emails afterwards, and I suggested a different bike. He promptly contacted me when they got one in. Buying cars and bikes for many years, Danny was truly one of the nicest and most respectful salesperson.
November 1st, 2019

“I brought my R1200RS into Hornsby for a service a week ago. Being able to drop the bike off early in the morning was really convenient and it was ready earlier than expected. Thank you to the guys in the workshop! It was good to see Fernando and the team “upstairs” too.”
November 6th, 2019

Great team at Hornsby, professional mechanics, friendly staff, Thanks Anthony.
September 10th, 2019

“Hi Judy, Just wanted to say again how grateful I am for your help over the last week to you and your team!, You guys really nailed it, the bike feels amazing, and after a few comfortable stalls I got the hang of it all. I do appreciate your efforts in tieing it all up so quickly and making it a seamless experience for me. My first ride was so good and I hope to enjoy many more on my new KTM RC390!! Haha. Thanks again, p.s. will be in touch mid next week in fitting the new exhaust cause my little tractor doesn’t quite have that grunt.”
August 24th, 2019

These guys are awesome. Everyone here at St Peters seems to know their game spot on and help you make the right decision or even a better one. They took care of my R NineT Scrambler from booking to delivery and made sure everything went on smoothly. The whole staff is so lively and interactive giving you a positive feel, thankfully not snobby unlike most dealerships in Sydney and around. Many have complained about them running short on staff but i feel that is what makes them all so warm and working close together as a team. Definitely my go to place. Time to go ride 🙂.
August 16th, 2019

“Professional and helpful staff.
August 16th, 2019

“Just writing to say that the bike rocked up this morning and is in amazing shape. Cheers for the easy dealings and minimal fuss, It was by far the best and easiest experience I’ve had when buying a bike/car. I’ve sent the last signed bit of paperwork so that should wrap it up.
August 7th, 2019

Great staff. Especially Adam at Procycles Hornsby. Ask for Him when you go for a service or a repair. He’s usually at the front desk.
July 30th, 2019

“This is my 5th KTM since 2015. All brought from different dealers. To date, Procycles KTM St Peters have offered the best customer service I have received, a really faultless experience. 10/10. I will always use this dealer in the future, even though they were out of State for me.
July 30th, 2019

“I personally dealt with Vik from Procycles KTM Sydney at St Peters, from the word go, Vik asked me all the usual details and most of all what I was looking for. Couldn’t be happier with this outstanding experience and my new KTM 1090 Adventure R.”
July 30th, 2019

“Very happy with Gabriele from Procycles KTM St Peters. Very knowledgeable, friendly and not like your typical salesperson. I’ll be back later this year to get the 300EXC TPI!!.
July 29th, 2019

“Judy from the finance department and Vik the sales manager were fantastic The process was seamless and they were very friendly and knowledgeable. Overall I would rate this my best experience at a dealership..
July 29th, 2019

“St Peters store spares guys look after clients and communicate well with clients. Surprised me after being told 4 weeks ex-Germany for parts and had them the following week. Top work guys.”
July 20th, 2019

“Damien from the Service Department at St Peters is an absolute legend. On many occasions he has got me out of trouble and on thje road again.
July 11th, 2019

Great sales team. Don’t mind to buy again from them. VERY PROFESSIONAL.
July 11th, 2019

I had been looking all around Sydney for some fuses and been told flat ‘No’ everywhere except Hornsby Procycles. They went out into the workshop area end went to an effort to help me out. Thanks guys.
July 8th, 2019

Great experience at St Peters, Damien in the Service department is an absolute legend, and Vik the Sales Manager is one of the best guys you will meet. You could not find better people to deal with.
June 28th, 2019

“Went to look and found the bike I was after … they have heaps of choice”
June 26th, 2019

Headed in just for a look at the BMW. Fernando put me onto the right bike and would have to be the best sales person I have met. Fernando explained everything, helping me select the best bike for me (not the most expensive one either) After a test ride I was hooked! The whole sales procedure went so smooth, insurance was all arranged and any extras fitted prior to leaving. Again Fernando took an hour and a half at handover to run over everything and be sure I was comfortable, couldn’t be happier. I was back for the first service a few days later and those guys not only helped service the bike but also fitted a few more extras I was after on the same day. The guys Matt and Dom in the spares department were also great with accessories and Fernando keeps in touch to see how things are and also promptly answered any other queries I had. After purchasing a few bikes from other stores over the years I wish I had gone here first. A+ for Sales, Service, Spare Parts and any other things you may need!
June 23rd, 2019

“Procycles have the best webshop out there. They have everything, especially for BMW and Wunderlich parts”
June 22nd, 2019

Very long wait times for service. I walked into Procycles St Peters Saturday morning looking to spend over 30 grand and they almost lost the sale. Once I was eventually served after one hour of waiting they were great. They need to employ more than 2 salesmen on a Saturday. Apart from that, it’s a great shop. Just try and get there during the week if you can. Sales people are very helpful and friendly.
June 15th, 2019

“Love my BMW S1000RR M-Spec! ”
June 13th, 2019

Great bike shop. I’ve been going here for 5 years. Slightly expensive servicing, but worth it in the long run….
June 12th, 2019

They have a wide range of motorcycles and accessories. Friendly and knowledgeable staff who put customer service before getting a sale. Highly recommend these guys.”
June 10th, 2019

“I’d just like to say… Procycles St Peters friendly service from the initial sale, to delivery, to pickup, to buy back has been an extremely friendly and professional. Everyone I came into contact with from your company have been top people to deal with. I wish more company’s operated like yours. Thanks for all your help.”
May 30th, 2019

I recently purchased my triumph bobber from Procycle Hornsby NSW site from Alain in used sales who had it transported to Richmond VIC for me.it was delivered on time When I saw it ,was very impressed as described it was very clean almost like new Couldn’t be happier with the purchase considering had not inspected the bike personally and trusted in with Alain had told me He is a cool guy very friendly and knows his bikes He use to live in Melbourne (I won’t judge him for leaving) I would gladly recommend him for used bikes He knows his stuff A+ champion.
May 26th, 2019

After a poor buying experience at Frasers Newcastle (we would no longer deal with them and didn’t buy a bike), we came across Alain at Procylces Hornsby. The service and knowledge displayed was second to none. Alain went well above and beyond any level of service my wife and I could possibly have hoped for. We will definitely be back next time we require pretty much anything bike related. Thanks Alain for making buying a bike a joyous experience.
May 25th, 2019

Bought my Harley Davidson Road King when i showed up the show room was full of bikes the staff went out of their way to move bikes to get mine out straight away so i could look at it the bike was detailed and had me going wow the staff were friendly and had everything ready for me including rego and insurance.
May 25th, 2019

“Thanks to Keith and the staff at Hornsby for selling me the Suzuki Boulevard 800 fantastic ride thanks for the discount cheers great service.
May 21st, 2019

Personally I had an excellent experience with the help and service from Gab at St Peters, I honestly didn’t expect I could get so much help from a dealer. He was always friendly and respectful. The best part was that i was comfortable with the whole transaction and I never felt pushed or oversold on anything. If I was to buy another bike this would be the fist place I go.

May 16th, 2019

Always get a result, spare parts staff always helpful same with sales & service.
May 8th, 2019

The best people work there, they are so helpful, I am very happy after my shopping there. Congratulation for the staff at Procycles St Peters. The best shop.
April 28th, 2019

Was in the area on a Saturday with a flat tyre. Ended up being a loose valve. Was hesitant of anyone marking my wheels. They were great, was all fixed and got me on my way within the hour without a scratch on my wheels. Thanks. Good price too.
April 28th, 2019

“Bought a BMW sight unseen from interstate, absolutely faultless throughout the entire process from Procycles St Peters.
April 25th, 2019

Brilliant staff and great service at St Peters.
April 24th, 2019

Excellent friendly staff who show real interest in their customers. Their products are second to none. I have travelled over 3 hours just to buy a bike from Procycles Hornsby and would definitely do it again..
April 23rd, 2019

Thanks to the sales team at Hornsby especially Fernando for introducing me to BMW’s new F750GS. This is my second purchase from Procycles at Hornsby. Their professionalism and customer service continues to exceed my expectations and deserves recognition. Once again, thanks Fernando.
April 21st, 2019

“Amazing service at the spare parts counter from St Peters.
April 20th, 2019

“Friendly staff at St Peters.
April 20th, 2019

“Bought a BMW S1000RR. The team went above and beyond. Extremely friendly, extremely helpful and extremely knowledgeable!”
April 10th, 2019

“The best people work there, they are so helpful, I am very happy after my shopping there. Congratulation for the staff. St Peters is the best shop.
March 12th, 2019

“Anthony knows what he is talking about.
March 11th, 2019

“Legends.
February 20th, 2019

“Loved the service and approach. Yes they are expensive, they do the right thing. Other places may be cheaper, but what you get is what you pay.
February 10th, 2019

“Fernando at Hornsby is the absolute best- he is knowledgeable, highly personable, polite and friendly. I propose to purchase any and all future motorcycles from him.
January 30th, 2019

“The place to go if you a KTM owner, real experts and friendly service at Hornsby.
January 20th, 2019

“Easily the most thorough and careful moto mechanic I’ve ever dealt with. Thanks Anthony at Hornsby” January 19th, 2019

“Friendly staff at St Peters.
January 10th, 2019

I have a 2010 G650GS which had a recall many years ago due to a hot start issue. Anthony at Hornsby fixed it up free of charge for me under goodwill. Thanks Anthony for your fantastic customer service.
December 18th, 2018

“Amazing service at the St Peters spare parts counter.
December 13th, 2018

Vik and the guys in motorcycle sales at St Peters are great – friendly attentive and knowledgeable. Be careful buying a demo bike – my BMW had only one month rego and 13 months warranty left when I bought it (which no one mentioned). Mechanical service dept is OK, but expensive for what you get.
December 13th, 2018

Always very helpful and great customer service. Bought my BMW at Hornsby and get it serviced regularly with Anthony taking care of me. Highly recommended.
December 10th, 2018

Nick is the ‘go to’ man in Spares at Hornsby. He was very knowledgeable about his products and was helpful. He delivered well beyond our expectations.
December 3rd, 2018

“Purchased my new R1200GSA recently and the quality of service from sales and finance was second to none in my experience! The team at St Peters went above and beyond to help me with the whole process and I am incredibly happy with the deal and finance arranged. Excellent work by excellent people!!”
November 30th, 2018

“Since 2014 I have purchased 3 new BMW bikes from Procycles at Hornsby. I have always found Fernando, Paul and the sales team to be very competent and knowledgeable about these  great machines. Dom in spares and accessories is great to deal with and his product knowledge and advice is first class. The service team led by Anthony and Adam along with the service guys in the workshop are first class and my bike has always been serviced and looked after very professionally. I fully endorse Procycles of Hornsby as a sales and service dealership to ensure you are happy with your BMW bike.”
November 28th, 2018

Fantastic to deal with ,purchased KTM 1290 Super Adventure through Paul at Hornsby, have bought numerous extras and parts through Nick and have dealt with Anthony in service,they have all gone above and beyond to help me with everything, well done guys much appreciated.”
November 23rd, 2018

THEN …… 3 years ago I met Sales Manager Vik Popovski when I purchased my used 2006 BMW R1200RT. The purchasing experience was relaxed, professional and sincerely friendly. What a great buying experience!. Vik is still there providing a great culture. NOW …… On Friday 23rd November 2018 I brought the BMW R1200RT in to Procycles St Peters for a service. I met a sincere, friendly and very diligent new service manager named Damien. His team brought my bike back to top condition, fixed a final drive oil leak I had noticed, and replaced the rear brake disc and pads in addition to the oil change I requested. I have a 1200klm trip coming up on the following Tuesday with luggage and a pillion. The work Procycles executed on my bike gives me ultimate safety and good value as a customer. I can go to a closer dealership which opened up recently however, when I tried them once, I did not get the great value I obtain from St Peters. I’ve been St Peters’ customer for 14 years since when I had my Triumph Bonneville. I thoroughly recommend Procycles St Peters for value, integrity and a good, competent team of professionals to provide you with or, look after your motorcycle.”
November 23rd, 2018

“Had my R1200GS serviced by the team at St Peters this week – 14/11 – bike rides smoother and can’t fault their service – reliable, efficient and very helpful…..Only downside is – it is a bit expensive but I guess  that’s to be expected at a motorrad dealer. Will return.”
November 23rd, 2018

Great attention from salesman Fernando at Hornsby. Very personable, knowledgable and helpful when we purchased our BMW R1200GS.”
November 14th, 2018

“I wanted to let you know that my dealings with Procycles have been a pleasure. Each of Fernando, Dom and Mark that I dealt with were fabulous. Fernando and Dom took great interest in making sure that I was properly fitted out in terms of the bike and the appropriate riding gear. Mark made the boring task of sorting out insurance as interesting as it could be. You should be proud of the team that you have at Procycles Hornsby. Please do pass my feedback to the guys. Having worked in the service industry for many years I know that all too often great service is just expected rather than acknowledged. I look forward to being a customer for many years to come.”
November 12th, 2018

“Every time l have my Suzuki V-strom DL 1000 serviced by the team it feels like l am dealing with a mate, not a company. Sometimes l think they love my bike more than me. I will never go anywhere else.”
November 1st, 2018

“They have good selection of gear and bikes at Hornsby with friendly helpful staff.”
October 8th, 2018

I broke the RDC valve on the rear wheel of my R1200GS and had no way of getting the wheel off the bike or getting the bike to the workshop. I called the Service Dept at Procycles looking for some suggestions and they said no problem we can have someone out to collect you and the bike within 40 mins and we can fix it while you wait. Which they did. Well done Procycles!
October 5th, 2018

“I am writing to you to pass on my thanks and sincere gratitude to Josh and Vik at your St Peters branch! I recently purchased a Street Triple RS and Josh helped guide me through the purchase process – I found him to be knowledgable, personable and helpful. I think it is reasonable to say that not only did he sway my decision to buy this bike you, but also to buy in future from you. He is a great credit to your company. I would also like to pass on my thanks to Vik who again was excellent and made the finale/insurance process painless. Again, a credit to your company and a pleasure to deal with.”
October 5th, 2018

“Mixed service at Hornsby. Catch someone on the wrong day and be prepared for attitude.”
October 1st, 2018

Visited Hornsby to get more information about maxi scooters. Great staff, awesome service. Would definitely consider them when it’s time to buy one. Recommended.”
September 29th, 2018

The part I wanted in stock at Hornsby, nice guys, good chat and very helpful.”
September 22nd, 2018

Fernando at Hornsby is the absolute best- he is knowledgeable, highly personable, polite and friendly. I propose to purchase any and all future motorcycles from him. However, avoid the service department. Overpriced.”
August 31st, 2018

“Awesome.”
August 28th, 2018

They were good many years ago, but looking really dated now. Expensive for serving and ended up going elsewhere.”
August 14th, 2018

“I brought a Triumph from St Peters and I did the Peter Stevens Triumph after sale survey and gave you guys a glowing wrap, your the chaps whom service the bike, your the trusted dealer I bought from as you have a glowing reputation and how dare they take the franchise to sell from you, fools .”
August 9th, 2018

Have bought 2 bikes from this shop at St Peters. Very friendly sales staff. No hard selling. No today only, just for you deals. Bought both my bikes literally over the phone. Told the guy that my bikes are pristine, this is what I’m expecting and if everything fits, I’ll ride in and ride out. On both occasions they offered great changeover prices (on the condition that my word is true about the condition of my bikes) and both the times I rode in with the old bike and rode out with the new one. Have had 2 services done. No issues. Professional and courteous. In my experience an honest, professional and a courteous place which I would like to recommend to the biking community to definitely consider. Everyone will have a different experience, but give them a go and find out for yourself.”
August 6th, 2018

“Moderately nice place at Hornsby.”
July 27th, 2018

“I was really looked after by Fernando and Mark at Hornsby– it was awesome! Fernando was pleasant and not pushy at all. The brand and the bike converted me – and Fernando expertly nudged me to the point where I threw a leg over your demo. He then put an awesome deal for me, all was perfect.

Mark was also fantastic and sorted out a great deal on the insurance for me – I was extremely grateful – it was effortless for me, your team did all the work. These days we very rarely praise employees for doing well, we seem to expect it. I really think these guys deserve a coffee or a lunch on the house. In my eyes they are a real asset to Procycles as they have founded my first impressions of the business. Nothing but thumbs up from me Paul!”
July 27th, 2018

“Bloody good service at Hornsby.”\
July 18th, 2018

“Good motorbike quality.”
July 18th, 2018

“Horrible customer service.”
July 12th, 2018

My bike was having its rear tyre replaced which was quoted cheaper than two other local dealers. However on the way home at the bottom of Galston Gorge my clutch cable snapped, they picked my bike up the next day and ordered me two new cables, in case it happened again, Anthony was great this time, and gave me lots of feedback, thanks Procycles Hornsby.”
July 12th, 2018

Knowledgeable, professional, courteous. Bought a new GSX250R, a helmet and a safety jacket, and enjoyed every aspect of the experience. Highly recommended.”
June 27th, 2018

“Great sales team at Hornsby!”
June 23rd, 2018

Very friendly and helpful sales and service staff. Some of the accessories staff aren’t that useful or friendly.”
June 23rd, 2018

“I don’t know whether it’s KTM or Procycles. Getting them fixed just keeps getting expensive.”
June 17th, 2018

“Wow! So many motorcycles at St Peters! I was gob smacked.”
June 16th, 2018

“Helpful service team at St Peters.”
June 15th, 2018

“Good friendly staff.”
June 26th, 2018

“I been dealing with Dom in parts at Procycles Hornsby, very nice guy. 5 Stars.”
May 29th, 2018

“I have been going to Procycles St Peter’s since day 1. So far, more than satisfied with their service and professionalism.”
May 29th, 2018

“Haven’t had any issues buying a new bike from Procycles Hornsby. 4 Stars.”
May 17, 2018

“Thank you for the great service on my BMW R nineT. Friendly knowledgable staff.”
May 13, 2018

“Procycles Hornsby – Excellent showroom of new BMW and Triumph motorcycles – v helpful staff”. 5 Stars.”
May 10, 2018

“Parking for customers, great showroom and good advice and prompt assistance” Procycles St Peters. 5 Stars.”
May 7, 2018

“This post is dedicated to the Team at Procycles St Peters. Huge shout out for the excellent service having uploaded all the new software to my Beast and the Akro maps. Feels incredible. Will definitely be back. 5 Stars.”
April 25, 2018

“I went to Procycles Hornsby today for a test ride on a new Triumph. It was the first time that a had taken out a demo bike, I was assisted in store by Robert who got me out on the road in no time & when I returned he answered all my questions in a friendly & professional manner without the hard sell approach that I was expecting & have encountered at other dealers . I really appreciated that as I haven’t decided on which model bike I want yet but I will definitely be back to Procycles to purchase when I do.”
April 20, 2018

“Friendly service. Four Stars.”
April 14, 2018

“Best BMW and KTM dealer and workshop. Hornsby customer since 2015.”
April 7, 2018

Very helpful people in here. Got all the information I needed really fast.
April 6, 2018

Amazing service. They fixed a few issues I had and took good care of my Ducati. I will be taking my bike to Procycles Hornsby from now on for all servicing.
April 6, 2018

Great service – 5 stars.
April 5, 2018

Great dealer in the south of Sydney. Bought 6 new bikes in the last 9 years, always get great trade in prices and friendly service from the sales guys and the service department. And the parts department has an extensive range of genuine and after market products and competent and helpful team. Feels more like a family than a dealership. Can’t wait for the new range for BMWs to come out.
April 5, 2018

When I bought my GS 1200 Adventure through a private sale it was 6 months old. I made a decision to find a dealership I could form a relationship with and commit to regular BMW Servicing. This was the best decision as Procycles and BMW have exceeded my expectations in terms of customer service. Antony, Damien and BMW have gone out of their way to honour my loyalty to them by looking after me each time. Because I made the decision to show loyalty they have serviced way beyond expectations which in the long run has saved me a lot of money. Thanks to all the team at Procycles Hornsby.
April 3, 2018

These guys get the thumbs up from me. Triumph Street Twin had an issue of stalling when cold as soon as I took delivery. PS Ringwood, where I bought the bike second hand, said no problem. NS Artarmon said try to keep the throttle open. Triumph Australia said not a problem, but these guys found the issue. Valve clearances had closed up, may have been this way from new. Now the bike runs brilliantly. A big thanks to Damien who is focused on customer service and a helpful face behind the counter and Anthony who persisted in diagnosing the issue.
March 18, 2018

“Great service” Procycles St Peters. 5 Stars.
March 17, 2018

The Procycles Hornsby service department did a fantastic job servicing my GSA. Great loan bike and friendly staff. Highly recommended.
March 7, 2018

Fernando at Hornsby – Thank you for convincing me to buy a the BMW S1000XR!! Just spent the best day in Sydney traffic on one of the best (quickest) bikes I have ever ridden, you were right, the Pro Shifter is addictive! I am a convert.
March 6, 2018

Feedback on those Wunderlich pillion foot peg extenders. 1. Simple & quick instal. 2. Has made a huge difference for my pillion with less leg ache with the drop in height with her legs previously being bent upwards a little too much, and another big point was the slight move forwards gives more space for feet when panniers fitted. Prior, her feet were more wedged in, hard against panniers, rather than allowing some comfortable wiggle space. Thanks again.
March 2, 2018

The Wunderlich Ergo 2 screen you recently sold me works very well for both me & my pillion, so if you get any further queries from fellas over 1.93cm (6’4” in the old scale) I can attest to the value of the screen. Thanks for the advice.
Mar 1, 2018

I would like to thank one of your guys for sending a washer to me in Hong Kong! Unfortunately I managed to lose the card with the young gentleman’s name, but I think his name was Adam?  If you wouldn’t mind passing this around, I would be most grateful. The washer was received in good order. Thank you once again,
Mar 1, 2018

Hi Procycles, I’m loving my G310r she’s such a confident inspiring bike. Also just wanting to say how professionally I was looked after during the purchasing process and I’m sure into the future as well. Thanks to the guys at Procycles St Peters.
Feb 23, 2018

Very good customer service for both repair/bike service & spare parts, would highly recommend if wanting to purchase a bike or get a service.
Dec 9, 2017

I recently purchased my handsome boy 🙂 from Fernando at Hornsby, he was super helpful gave me a great service, right price and I’m already looking forward to coming back to shop and updating.
Dec 7, 2017

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division at Hornsby store for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.
OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.
Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”

Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”

July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”

July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

Great service by the guys at Procycles Hornsby. Will definitely visit again next time I need some new gear.

November 30th, 2019

Thanks for the truly great deal Jared. It was impossible not to upgrade. It is always awesome to keep using the same dealer (St Peters) and knowing that I will always be looked after in all areas, trade in, sales and service. This is my first Adventure model after 3 R1200 GS models, I had a few apprehensions about weight and size but that melted away on the ride home. Thanks for the full 30L tank of gas too. Now that I have lowered the suspension I can get both feet down, phew! Got mad love for you guys! Peter.

November 30th, 2019

“I would like to give Fernando a big wrap for his friendliness, professionalism and attention to detail during my recent upgrade to the magnificent BMW 1200 RT Sport bike at the Hornsby store.  We rode away very happy with the Service and deal. Thank you to Fernando from my wife and I as we plan and look forward to many trips ahead.

November 24th, 2019

“I am from Western Australia and ride each year with the Black Dog Ride. This year I joined the NSW riders then spent several weeks touring regional NSW. My BMW 1600 GTL required its 20,000 Km service. It’s obvious BMW motorcycles are very popular in NSW as trying to get a service booking proved difficult. After explaining of my dilemma to Anthony the service manager he said he would find a way to ensure my bike was serviced. I dropped the bike of the following day when they opened and was told it would be done by midday. I gave my contact details and asked them too call me it there was any thing other than a service required. Anthony called to let me know he had checked the bike over and he considered that the front tyre be replaced which I agreed with and asked what tyre he would recommend. The suggestion was a ContiRoadAttack3 which I had never heard of. Anthony’s comment was he believed this was an excellent tyre for my bike and that it had excellent handling and wear qualities.

• I returned to the service shop before midday and my bike had been taken out by the Test Rider and when he returned, he said there was a minor adjustment required. This was done and the account was then finalised. The professional service was of a very high standard and customer relationship was exemplary. I paid the account and continued my tour of NSW. On my return to Perth I had the rear tyre changed to a ContiRoadAttack3 to match the front tyre. The advice given about the Continental tyres was excellent the handling, lack of road noise plus wear qualities have improved my riding experience. The fuel consumption improved by between 30 to 50km per tank after the service. I have now done 5000km since the service and decided to register my approval for the ProCycles Hornsby attention to detail in ensuring my journey was a great ride. Thank you from a very happy customer.
November 17th, 2019

Vik & Judy at St Peters are fantastic. Got me on my new BMW S1000R and were very accommodating and helpful the entire way. Also thanks to Jared for taking the time to sit down with me and get me introduced to the bike.
October 28th, 2019

“I am so ecstatic after riding this bike yesterday. I rode to Brooklyn, and it was so good to get back on a bike. It was even. Enter to ride a bike that does everything so effortlessly. I am so grateful for your attention to detail in every aspect of all my dealings with you in regards to my achieving the ownership of this magnificent motorcycle Fernando.
October 28th, 2019

I don’t question people with bad reviews.. however my experience has been awesome at Procycles (Hornsby) from the moment I walked into shop to buy a bike.. the Sales team has been awesome…after buying bike the Parts/Accesories team was amazing.. and my most interaction with the Service team has been amazing.. Anthony in Service has done nothing except help me, from installing accessories, to making right tire choices.. to damn good advice.. I will be going back there!
October 11th, 2019

A great no pressure buying experience. The salesman Ben was a true Gentleman throughout
October 16th, 2019

“Friendly, knowledgeable staff.”
October 16th, 2019

Missed my Friday R1200R service appointment with Procycles St Peters. St Peters was booked for long time ahead but offered to take the bike to Hornsby get it serviced and bring it back within days. The bike was examined by Anthony. He rang and discussed various issues and offered suggestions for which we then explored remediation options. The bike was serviced and returned to St Peters, where I picked it up. Anthony followed up with a call the next day, listened to my whinge (“you didn’t find the rattle in/around my topbox”) and immediately arranged to pickup the bike from my home and review the topbox rattle. I also mentioned scratching on my LH mirror. End result, the rattle comes from broken trim on the top box (double sided tape fix) and a replacement second hand mirror. The bike is back home already and all at no charge. For this type of customer service I will happily travel across Sydney to Hornsby in future. Anthony (a knowledgeable mechanic and a gentleman) rocks !
October 25th, 2019

“Great experience with the sales team. I went in to look at bikes in St Peters and Danny A. met me a short while after I was browsing in the lot. He asked good questions about my experience, what my riding goals were, kind of like helping me figure out the right fit. You could tell he was passionate about riding and knew is stuff. He suggested a couple options and was very patient with my questions. As I was up front that I was just looking, I felt respected for this with no pressure to buy. We had a few emails afterwards, and I suggested a different bike. He promptly contacted me when they got one in. Buying cars and bikes for many years, Danny was truly one of the nicest and most respectful salesperson.
November 1st, 2019

“I brought my R1200RS into Hornsby for a service a week ago. Being able to drop the bike off early in the morning was really convenient and it was ready earlier than expected. Thank you to the guys in the workshop! It was good to see Fernando and the team “upstairs” too.”
November 6th, 2019

Great team at Hornsby, professional mechanics, friendly staff, Thanks Anthony.
September 10th, 2019

“Hi Judy, Just wanted to say again how grateful I am for your help over the last week to you and your team!, You guys really nailed it, the bike feels amazing, and after a few comfortable stalls I got the hang of it all. I do appreciate your efforts in tieing it all up so quickly and making it a seamless experience for me. My first ride was so good and I hope to enjoy many more on my new KTM RC390!! Haha. Thanks again, p.s. will be in touch mid next week in fitting the new exhaust cause my little tractor doesn’t quite have that grunt.”
August 24th, 2019

These guys are awesome. Everyone here at St Peters seems to know their game spot on and help you make the right decision or even a better one. They took care of my R NineT Scrambler from booking to delivery and made sure everything went on smoothly. The whole staff is so lively and interactive giving you a positive feel, thankfully not snobby unlike most dealerships in Sydney and around. Many have complained about them running short on staff but i feel that is what makes them all so warm and working close together as a team. Definitely my go to place. Time to go ride 🙂.
August 16th, 2019

“Professional and helpful staff.
August 16th, 2019

“Just writing to say that the bike rocked up this morning and is in amazing shape. Cheers for the easy dealings and minimal fuss, It was by far the best and easiest experience I’ve had when buying a bike/car. I’ve sent the last signed bit of paperwork so that should wrap it up.
August 7th, 2019

Great staff. Especially Adam at Procycles Hornsby. Ask for Him when you go for a service or a repair. He’s usually at the front desk.
July 30th, 2019

“This is my 5th KTM since 2015. All brought from different dealers. To date, Procycles KTM St Peters have offered the best customer service I have received, a really faultless experience. 10/10. I will always use this dealer in the future, even though they were out of State for me.
July 30th, 2019

“I personally dealt with Vik from Procycles KTM Sydney at St Peters, from the word go, Vik asked me all the usual details and most of all what I was looking for. Couldn’t be happier with this outstanding experience and my new KTM 1090 Adventure R.”
July 30th, 2019

“Very happy with Gabriele from Procycles KTM St Peters. Very knowledgeable, friendly and not like your typical salesperson. I’ll be back later this year to get the 300EXC TPI!!.
July 29th, 2019

“Judy from the finance department and Vik the sales manager were fantastic The process was seamless and they were very friendly and knowledgeable. Overall I would rate this my best experience at a dealership..
July 29th, 2019

“St Peters store spares guys look after clients and communicate well with clients. Surprised me after being told 4 weeks ex-Germany for parts and had them the following week. Top work guys.”
July 20th, 2019

“Damien from the Service Department at St Peters is an absolute legend. On many occasions he has got me out of trouble and on thje road again.
July 11th, 2019

Great sales team. Don’t mind to buy again from them. VERY PROFESSIONAL.
July 11th, 2019

I had been looking all around Sydney for some fuses and been told flat ‘No’ everywhere except Hornsby Procycles. They went out into the workshop area end went to an effort to help me out. Thanks guys.
July 8th, 2019

Great experience at St Peters, Damien in the Service department is an absolute legend, and Vik the Sales Manager is one of the best guys you will meet. You could not find better people to deal with.
June 28th, 2019

“Went to look and found the bike I was after … they have heaps of choice”
June 26th, 2019

Headed in just for a look at the BMW. Fernando put me onto the right bike and would have to be the best sales person I have met. Fernando explained everything, helping me select the best bike for me (not the most expensive one either) After a test ride I was hooked! The whole sales procedure went so smooth, insurance was all arranged and any extras fitted prior to leaving. Again Fernando took an hour and a half at handover to run over everything and be sure I was comfortable, couldn’t be happier. I was back for the first service a few days later and those guys not only helped service the bike but also fitted a few more extras I was after on the same day. The guys Matt and Dom in the spares department were also great with accessories and Fernando keeps in touch to see how things are and also promptly answered any other queries I had. After purchasing a few bikes from other stores over the years I wish I had gone here first. A+ for Sales, Service, Spare Parts and any other things you may need!
June 23rd, 2019

“Procycles have the best webshop out there. They have everything, especially for BMW and Wunderlich parts”
June 22nd, 2019

Very long wait times for service. I walked into Procycles St Peters Saturday morning looking to spend over 30 grand and they almost lost the sale. Once I was eventually served after one hour of waiting they were great. They need to employ more than 2 salesmen on a Saturday. Apart from that, it’s a great shop. Just try and get there during the week if you can. Sales people are very helpful and friendly.
June 15th, 2019

“Love my BMW S1000RR M-Spec! ”
June 13th, 2019

Great bike shop. I’ve been going here for 5 years. Slightly expensive servicing, but worth it in the long run….
June 12th, 2019

They have a wide range of motorcycles and accessories. Friendly and knowledgeable staff who put customer service before getting a sale. Highly recommend these guys.”
June 10th, 2019

“I’d just like to say… Procycles St Peters friendly service from the initial sale, to delivery, to pickup, to buy back has been an extremely friendly and professional. Everyone I came into contact with from your company have been top people to deal with. I wish more company’s operated like yours. Thanks for all your help.”
May 30th, 2019

I recently purchased my triumph bobber from Procycle Hornsby NSW site from Alain in used sales who had it transported to Richmond VIC for me.it was delivered on time When I saw it ,was very impressed as described it was very clean almost like new Couldn’t be happier with the purchase considering had not inspected the bike personally and trusted in with Alain had told me He is a cool guy very friendly and knows his bikes He use to live in Melbourne (I won’t judge him for leaving) I would gladly recommend him for used bikes He knows his stuff A+ champion.
May 26th, 2019

After a poor buying experience at Frasers Newcastle (we would no longer deal with them and didn’t buy a bike), we came across Alain at Procylces Hornsby. The service and knowledge displayed was second to none. Alain went well above and beyond any level of service my wife and I could possibly have hoped for. We will definitely be back next time we require pretty much anything bike related. Thanks Alain for making buying a bike a joyous experience.
May 25th, 2019

Bought my Harley Davidson Road King when i showed up the show room was full of bikes the staff went out of their way to move bikes to get mine out straight away so i could look at it the bike was detailed and had me going wow the staff were friendly and had everything ready for me including rego and insurance.
May 25th, 2019

“Thanks to Keith and the staff at Hornsby for selling me the Suzuki Boulevard 800 fantastic ride thanks for the discount cheers great service.
May 21st, 2019

Personally I had an excellent experience with the help and service from Gab at St Peters, I honestly didn’t expect I could get so much help from a dealer. He was always friendly and respectful. The best part was that i was comfortable with the whole transaction and I never felt pushed or oversold on anything. If I was to buy another bike this would be the fist place I go.

May 16th, 2019

Always get a result, spare parts staff always helpful same with sales & service.
May 8th, 2019

The best people work there, they are so helpful, I am very happy after my shopping there. Congratulation for the staff at Procycles St Peters. The best shop.
April 28th, 2019

Was in the area on a Saturday with a flat tyre. Ended up being a loose valve. Was hesitant of anyone marking my wheels. They were great, was all fixed and got me on my way within the hour without a scratch on my wheels. Thanks. Good price too.
April 28th, 2019

“Bought a BMW sight unseen from interstate, absolutely faultless throughout the entire process from Procycles St Peters.
April 25th, 2019

Brilliant staff and great service at St Peters.
April 24th, 2019

Excellent friendly staff who show real interest in their customers. Their products are second to none. I have travelled over 3 hours just to buy a bike from Procycles Hornsby and would definitely do it again..
April 23rd, 2019

Thanks to the sales team at Hornsby especially Fernando for introducing me to BMW’s new F750GS. This is my second purchase from Procycles at Hornsby. Their professionalism and customer service continues to exceed my expectations and deserves recognition. Once again, thanks Fernando.
April 21st, 2019

“Amazing service at the spare parts counter from St Peters.
April 20th, 2019

“Friendly staff at St Peters.
April 20th, 2019

“Bought a BMW S1000RR. The team went above and beyond. Extremely friendly, extremely helpful and extremely knowledgeable!”
April 10th, 2019

“The best people work there, they are so helpful, I am very happy after my shopping there. Congratulation for the staff. St Peters is the best shop.
March 12th, 2019

“Anthony knows what he is talking about.
March 11th, 2019

“Legends.
February 20th, 2019

“Loved the service and approach. Yes they are expensive, they do the right thing. Other places may be cheaper, but what you get is what you pay.
February 10th, 2019

“Fernando at Hornsby is the absolute best- he is knowledgeable, highly personable, polite and friendly. I propose to purchase any and all future motorcycles from him.
January 30th, 2019

“The place to go if you a KTM owner, real experts and friendly service at Hornsby.
January 20th, 2019

“Easily the most thorough and careful moto mechanic I’ve ever dealt with. Thanks Anthony at Hornsby” January 19th, 2019

“Friendly staff at St Peters.
January 10th, 2019

I have a 2010 G650GS which had a recall many years ago due to a hot start issue. Anthony at Hornsby fixed it up free of charge for me under goodwill. Thanks Anthony for your fantastic customer service.
December 18th, 2018

“Amazing service at the St Peters spare parts counter.
December 13th, 2018

Vik and the guys in motorcycle sales at St Peters are great – friendly attentive and knowledgeable. Be careful buying a demo bike – my BMW had only one month rego and 13 months warranty left when I bought it (which no one mentioned). Mechanical service dept is OK, but expensive for what you get.
December 13th, 2018

Always very helpful and great customer service. Bought my BMW at Hornsby and get it serviced regularly with Anthony taking care of me. Highly recommended.
December 10th, 2018

Nick is the ‘go to’ man in Spares at Hornsby. He was very knowledgeable about his products and was helpful. He delivered well beyond our expectations.
December 3rd, 2018

“Purchased my new R1200GSA recently and the quality of service from sales and finance was second to none in my experience! The team at St Peters went above and beyond to help me with the whole process and I am incredibly happy with the deal and finance arranged. Excellent work by excellent people!!”
November 30th, 2018

“Since 2014 I have purchased 3 new BMW bikes from Procycles at Hornsby. I have always found Fernando, Paul and the sales team to be very competent and knowledgeable about these  great machines. Dom in spares and accessories is great to deal with and his product knowledge and advice is first class. The service team led by Anthony and Adam along with the service guys in the workshop are first class and my bike has always been serviced and looked after very professionally. I fully endorse Procycles of Hornsby as a sales and service dealership to ensure you are happy with your BMW bike.”
November 28th, 2018

Fantastic to deal with ,purchased KTM 1290 Super Adventure through Paul at Hornsby, have bought numerous extras and parts through Nick and have dealt with Anthony in service,they have all gone above and beyond to help me with everything, well done guys much appreciated.”
November 23rd, 2018

THEN …… 3 years ago I met Sales Manager Vik Popovski when I purchased my used 2006 BMW R1200RT. The purchasing experience was relaxed, professional and sincerely friendly. What a great buying experience!. Vik is still there providing a great culture. NOW …… On Friday 23rd November 2018 I brought the BMW R1200RT in to Procycles St Peters for a service. I met a sincere, friendly and very diligent new service manager named Damien. His team brought my bike back to top condition, fixed a final drive oil leak I had noticed, and replaced the rear brake disc and pads in addition to the oil change I requested. I have a 1200klm trip coming up on the following Tuesday with luggage and a pillion. The work Procycles executed on my bike gives me ultimate safety and good value as a customer. I can go to a closer dealership which opened up recently however, when I tried them once, I did not get the great value I obtain from St Peters. I’ve been St Peters’ customer for 14 years since when I had my Triumph Bonneville. I thoroughly recommend Procycles St Peters for value, integrity and a good, competent team of professionals to provide you with or, look after your motorcycle.”
November 23rd, 2018

“Had my R1200GS serviced by the team at St Peters this week – 14/11 – bike rides smoother and can’t fault their service – reliable, efficient and very helpful…..Only downside is – it is a bit expensive but I guess  that’s to be expected at a motorrad dealer. Will return.”
November 23rd, 2018

Great attention from salesman Fernando at Hornsby. Very personable, knowledgable and helpful when we purchased our BMW R1200GS.”
November 14th, 2018

“I wanted to let you know that my dealings with Procycles have been a pleasure. Each of Fernando, Dom and Mark that I dealt with were fabulous. Fernando and Dom took great interest in making sure that I was properly fitted out in terms of the bike and the appropriate riding gear. Mark made the boring task of sorting out insurance as interesting as it could be. You should be proud of the team that you have at Procycles Hornsby. Please do pass my feedback to the guys. Having worked in the service industry for many years I know that all too often great service is just expected rather than acknowledged. I look forward to being a customer for many years to come.”
November 12th, 2018

“Every time l have my Suzuki V-strom DL 1000 serviced by the team it feels like l am dealing with a mate, not a company. Sometimes l think they love my bike more than me. I will never go anywhere else.”
November 1st, 2018

“They have good selection of gear and bikes at Hornsby with friendly helpful staff.”
October 8th, 2018

I broke the RDC valve on the rear wheel of my R1200GS and had no way of getting the wheel off the bike or getting the bike to the workshop. I called the Service Dept at Procycles looking for some suggestions and they said no problem we can have someone out to collect you and the bike within 40 mins and we can fix it while you wait. Which they did. Well done Procycles!
October 5th, 2018

“I am writing to you to pass on my thanks and sincere gratitude to Josh and Vik at your St Peters branch! I recently purchased a Street Triple RS and Josh helped guide me through the purchase process – I found him to be knowledgable, personable and helpful. I think it is reasonable to say that not only did he sway my decision to buy this bike you, but also to buy in future from you. He is a great credit to your company. I would also like to pass on my thanks to Vik who again was excellent and made the finale/insurance process painless. Again, a credit to your company and a pleasure to deal with.”
October 5th, 2018

“Mixed service at Hornsby. Catch someone on the wrong day and be prepared for attitude.”
October 1st, 2018

Visited Hornsby to get more information about maxi scooters. Great staff, awesome service. Would definitely consider them when it’s time to buy one. Recommended.”
September 29th, 2018

The part I wanted in stock at Hornsby, nice guys, good chat and very helpful.”
September 22nd, 2018

Fernando at Hornsby is the absolute best- he is knowledgeable, highly personable, polite and friendly. I propose to purchase any and all future motorcycles from him. However, avoid the service department. Overpriced.”
August 31st, 2018

“Awesome.”
August 28th, 2018

They were good many years ago, but looking really dated now. Expensive for serving and ended up going elsewhere.”
August 14th, 2018

“I brought a Triumph from St Peters and I did the Peter Stevens Triumph after sale survey and gave you guys a glowing wrap, your the chaps whom service the bike, your the trusted dealer I bought from as you have a glowing reputation and how dare they take the franchise to sell from you, fools .”
August 9th, 2018

Have bought 2 bikes from this shop at St Peters. Very friendly sales staff. No hard selling. No today only, just for you deals. Bought both my bikes literally over the phone. Told the guy that my bikes are pristine, this is what I’m expecting and if everything fits, I’ll ride in and ride out. On both occasions they offered great changeover prices (on the condition that my word is true about the condition of my bikes) and both the times I rode in with the old bike and rode out with the new one. Have had 2 services done. No issues. Professional and courteous. In my experience an honest, professional and a courteous place which I would like to recommend to the biking community to definitely consider. Everyone will have a different experience, but give them a go and find out for yourself.”
August 6th, 2018

“Moderately nice place at Hornsby.”
July 27th, 2018

“I was really looked after by Fernando and Mark at Hornsby– it was awesome! Fernando was pleasant and not pushy at all. The brand and the bike converted me – and Fernando expertly nudged me to the point where I threw a leg over your demo. He then put an awesome deal for me, all was perfect.

Mark was also fantastic and sorted out a great deal on the insurance for me – I was extremely grateful – it was effortless for me, your team did all the work. These days we very rarely praise employees for doing well, we seem to expect it. I really think these guys deserve a coffee or a lunch on the house. In my eyes they are a real asset to Procycles as they have founded my first impressions of the business. Nothing but thumbs up from me Paul!”
July 27th, 2018

“Bloody good service at Hornsby.”\
July 18th, 2018

“Good motorbike quality.”
July 18th, 2018

“Horrible customer service.”
July 12th, 2018

My bike was having its rear tyre replaced which was quoted cheaper than two other local dealers. However on the way home at the bottom of Galston Gorge my clutch cable snapped, they picked my bike up the next day and ordered me two new cables, in case it happened again, Anthony was great this time, and gave me lots of feedback, thanks Procycles Hornsby.”
July 12th, 2018

Knowledgeable, professional, courteous. Bought a new GSX250R, a helmet and a safety jacket, and enjoyed every aspect of the experience. Highly recommended.”
June 27th, 2018

“Great sales team at Hornsby!”
June 23rd, 2018

Very friendly and helpful sales and service staff. Some of the accessories staff aren’t that useful or friendly.”
June 23rd, 2018

“I don’t know whether it’s KTM or Procycles. Getting them fixed just keeps getting expensive.”
June 17th, 2018

“Wow! So many motorcycles at St Peters! I was gob smacked.”
June 16th, 2018

“Helpful service team at St Peters.”
June 15th, 2018

“Good friendly staff.”
June 26th, 2018

“I been dealing with Dom in parts at Procycles Hornsby, very nice guy. 5 Stars.”
May 29th, 2018

“I have been going to Procycles St Peter’s since day 1. So far, more than satisfied with their service and professionalism.”
May 29th, 2018

“Haven’t had any issues buying a new bike from Procycles Hornsby. 4 Stars.”
May 17, 2018

“Thank you for the great service on my BMW R nineT. Friendly knowledgable staff.”
May 13, 2018

“Procycles Hornsby – Excellent showroom of new BMW and Triumph motorcycles – v helpful staff”. 5 Stars.”
May 10, 2018

“Parking for customers, great showroom and good advice and prompt assistance” Procycles St Peters. 5 Stars.”
May 7, 2018

“This post is dedicated to the Team at Procycles St Peters. Huge shout out for the excellent service having uploaded all the new software to my Beast and the Akro maps. Feels incredible. Will definitely be back. 5 Stars.”
April 25, 2018

“I went to Procycles Hornsby today for a test ride on a new Triumph. It was the first time that a had taken out a demo bike, I was assisted in store by Robert who got me out on the road in no time & when I returned he answered all my questions in a friendly & professional manner without the hard sell approach that I was expecting & have encountered at other dealers . I really appreciated that as I haven’t decided on which model bike I want yet but I will definitely be back to Procycles to purchase when I do.”
April 20, 2018

“Friendly service. Four Stars.”
April 14, 2018

“Best BMW and KTM dealer and workshop. Hornsby customer since 2015.”
April 7, 2018

Very helpful people in here. Got all the information I needed really fast.
April 6, 2018

Amazing service. They fixed a few issues I had and took good care of my Ducati. I will be taking my bike to Procycles Hornsby from now on for all servicing.
April 6, 2018

Great service – 5 stars.
April 5, 2018

Great dealer in the south of Sydney. Bought 6 new bikes in the last 9 years, always get great trade in prices and friendly service from the sales guys and the service department. And the parts department has an extensive range of genuine and after market products and competent and helpful team. Feels more like a family than a dealership. Can’t wait for the new range for BMWs to come out.
April 5, 2018

When I bought my GS 1200 Adventure through a private sale it was 6 months old. I made a decision to find a dealership I could form a relationship with and commit to regular BMW Servicing. This was the best decision as Procycles and BMW have exceeded my expectations in terms of customer service. Antony, Damien and BMW have gone out of their way to honour my loyalty to them by looking after me each time. Because I made the decision to show loyalty they have serviced way beyond expectations which in the long run has saved me a lot of money. Thanks to all the team at Procycles Hornsby.
April 3, 2018

These guys get the thumbs up from me. Triumph Street Twin had an issue of stalling when cold as soon as I took delivery. PS Ringwood, where I bought the bike second hand, said no problem. NS Artarmon said try to keep the throttle open. Triumph Australia said not a problem, but these guys found the issue. Valve clearances had closed up, may have been this way from new. Now the bike runs brilliantly. A big thanks to Damien who is focused on customer service and a helpful face behind the counter and Anthony who persisted in diagnosing the issue.
March 18, 2018

“Great service” Procycles St Peters. 5 Stars.
March 17, 2018

The Procycles Hornsby service department did a fantastic job servicing my GSA. Great loan bike and friendly staff. Highly recommended.
March 7, 2018

Fernando at Hornsby – Thank you for convincing me to buy a the BMW S1000XR!! Just spent the best day in Sydney traffic on one of the best (quickest) bikes I have ever ridden, you were right, the Pro Shifter is addictive! I am a convert…
March 6, 2018

Feedback on those Wunderlich pillion foot peg extenders. 1. Simple & quick instal. 2. Has made a huge difference for my pillion with less leg ache with the drop in height with her legs previously being bent upwards a little too much, and another big point was the slight move forwards gives more space for feet when panniers fitted. Prior, her feet were more wedged in, hard against panniers, rather than allowing some comfortable wiggle space. Thanks again.
Mar 2, 2018

The Wunderlich Ergo 2 screen you recently sold me works very well for both me & my pillion, so if you get any further queries from fellas over 1.93cm (6’4” in the old scale) I can attest to the value of the screen. Thanks for the advice.
Mar 1, 2018

I would like to thank one of your guys for sending a washer to me in Hong Kong! Unfortunately I managed to lose the card with the young gentleman’s name, but I think his name was Adam?  If you wouldn’t mind passing this around, I would be most grateful. The washer was received in good order. Thank you once again,
Mar 1, 2018

Hi Procycles, I’m loving my G310r she’s such a confident inspiring bike. Also just wanting to say how professionally I was looked after during the purchasing process and I’m sure into the future as well. Thanks to the guys at Procycles St Peters
Feb 23, 2018

Very good customer service for both repair/bike service & spare parts, would highly recommend if wanting to purchase a bike or get a service.
Dec 9, 2017

I recently purchased my handsome boy 🙂 from Fernando at Hornsby, he was super helpful gave me a great service, right price and I’m already looking forward to coming back to shop and updating.

Dec 7, 2017

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division at Hornsby store for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.

OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.

Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”

Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”

July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”

July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

When I bought my GS 1200 Adventure through a private sale it was 6 months old. I made a decision to find a dealership I could form a relationship with and commit to regular BMW Servicing. This was the best decision as Procycles and BMW have exceeded my expectations in terms of customer service. Antony, Damien and BMW have gone out of their way to honour my loyalty to them by looking after me each time. Because I made the decision to show loyalty they have serviced way beyond expectations which in the long run has saved me a lot of money. Thanks to all the team at Procycles Hornsby.

April 3, 2018

Great service – 5 stars.

April 5, 2018

Great dealer in the south of Sydney. Bought 6 new bikes in the last 9 years, always get great trade in prices and friendly service from the sales guys and the service department. And the parts department has an extensive range of genuine and after market products and competent and helpful team. Feels more like a family than a dealership. Can’t wait for the new range for BMWs to come out.

April 5, 2018

When I bought my GS 1200 Adventure through a private sale it was 6 months old. I made a decision to find a dealership I could form a relationship with and commit to regular BMW Servicing. This was the best decision as Procycles and BMW have exceeded my expectations in terms of customer service. Antony, Damien and BMW have gone out of their way to honour my loyalty to them by looking after me each time. Because I made the decision to show loyalty they have serviced way beyond expectations which in the long run has saved me a lot of money. Thanks to all the team at Procycles Hornsby.

April 3, 2018

These guys get the thumbs up from me. Triumph Street Twin had an issue of stalling when cold as soon as I took delivery. PS Ringwood, where I bought the bike second hand, said no problem. NS Artarmon said try to keep the throttle open. Triumph Australia said not a problem, but these guys found the issue. Valve clearances had closed up, may have been this way from new. Now the bike runs brilliantly. A big thanks to Damien who is focused on customer service and a helpful face behind the counter and Anthony who persisted in diagnosing the issue.

March 18, 2018

“Great service” Procycles St Peters. 5 Stars.

March 17, 2018

The Procycles Hornsby service department did a fantastic job servicing my GSA. Great loan bike and friendly staff. Highly recommended.

March 7, 2018

Fernando at Hornsby – Thank you for convincing me to buy a the BMW S1000XR!! Just spent the best day in Sydney traffic on one of the best (quickest) bikes I have ever ridden, you were right, the Pro Shifter is addictive! I am a convert…

March 6, 2018

Feedback on those Wunderlich pillion foot peg extenders. 1. Simple & quick instal. 2. Has made a huge difference for my pillion with less leg ache with the drop in height with her legs previously being bent upwards a little too much, and another big point was the slight move forwards gives more space for feet when panniers fitted. Prior, her feet were more wedged in, hard against panniers, rather than allowing some comfortable wiggle space. Thanks again.

Mar 2, 2018

The Wunderlich Ergo 2 screen you recently sold me works very well for both me & my pillion, so if you get any further queries from fellas over 1.93cm (6’4” in the old scale) I can attest to the value of the screen. Thanks for the advice.

Mar 1, 2018

I would like to thank one of your guys for sending a washer to me in Hong Kong! Unfortunately I managed to lose the card with the young gentleman’s name, but I think his name was Adam?  If you wouldn’t mind passing this around, I would be most grateful. The washer was received in good order. Thank you once again,

Mar 1, 2018

Hi Procycles, I’m loving my G310r she’s such a confident inspiring bike. Also just wanting to say how professionally I was looked after during the purchasing process and I’m sure into the future as well. Thanks to the guys at Procycles St Peters

Feb 23, 2018

Very good customer service for both repair/bike service & spare parts, would highly recommend if wanting to purchase a bike or get a service.

Dec 9, 2017

I recently purchased my handsome boy 🙂 from Fernando at Hornsby, he was super helpful gave me a great service, right price and I’m already looking forward to coming back to shop and updating.

Dec 7, 2017

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division at Hornsby store for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.

OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.

Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”

Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”

July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”

July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

When I bought my GS 1200 Adventure through a private sale it was 6 months old. I made a decision to find a dealership I could form a relationship with and commit to regular BMW Servicing. This was the best decision as Procycles and BMW have exceeded my expectations in terms of customer service. Antony, Damien and BMW have gone out of their way to honour my loyalty to them by looking after me each time. Because I made the decision to show loyalty they have serviced way beyond expectations which in the long run has saved me a lot of money. Thanks to all the team at Procycles Hornsby.

April 3, 2018

These guys get the thumbs up from me. Triumph Street Twin had an issue of stalling when cold as soon as I took delivery. PS Ringwood, where I bought the bike second hand, said no problem. NS Artarmon said try to keep the throttle open. Triumph Australia said not a problem, but these guys found the issue. Valve clearances had closed up, may have been this way from new. Now the bike runs brilliantly. A big thanks to Damien who is focused on customer service and a helpful face behind the counter and Anthony who persisted in diagnosing the issue.

March 18, 2018

“Great service” Procycles St Peters. 5 Stars.

March 17, 2018

The Procycles Hornsby service department did a fantastic job servicing my GSA. Great loan bike and friendly staff. Highly recommended.

March 7, 2018

Fernando at Hornsby – Thank you for convincing me to buy a the BMW S1000XR!! Just spent the best day in Sydney traffic on one of the best (quickest) bikes I have ever ridden, you were right, the Pro Shifter is addictive! I am a convert…

March 6, 2018

Feedback on those Wunderlich pillion foot peg extenders. 1. Simple & quick instal. 2. Has made a huge difference for my pillion with less leg ache with the drop in height with her legs previously being bent upwards a little too much, and another big point was the slight move forwards gives more space for feet when panniers fitted. Prior, her feet were more wedged in, hard against panniers, rather than allowing some comfortable wiggle space. Thanks again.

Mar 2, 2018

The Wunderlich Ergo 2 screen you recently sold me works very well for both me & my pillion, so if you get any further queries from fellas over 1.93cm (6’4” in the old scale) I can attest to the value of the screen. Thanks for the advice.

Mar 1, 2018

I would like to thank one of your guys for sending a washer to me in Hong Kong! Unfortunately I managed to lose the card with the young gentleman’s name, but I think his name was Adam?  If you wouldn’t mind passing this around, I would be most grateful. The washer was received in good order. Thank you once again,

Mar 1, 2018

Hi Procycles, I’m loving my G310r she’s such a confident inspiring bike. Also just wanting to say how professionally I was looked after during the purchasing process and I’m sure into the future as well. Thanks to the guys at Procycles St Peters

Feb 23, 2018

Very good customer service for both repair/bike service & spare parts, would highly recommend if wanting to purchase a bike or get a service.

Dec 9, 2017

I recently purchased my handsome boy 🙂 from Fernando at Hornsby, he was super helpful gave me a great service, right price and I’m already looking forward to coming back to shop and updating.

Dec 7, 2017

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division at Hornsby store for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.

OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.

Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”

Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”

July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”

July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

The Procycles Hornsby service department did a fantastic job servicing my GSA. Great loan bike and friendly staff. Highly recommended.

March 7, 2018

Fernando at Hornsby – Thank you for convincing me to buy a the BMW S1000XR!! Just spent the best day in Sydney traffic on one of the best (quickest) bikes I have ever ridden, you were right, the Pro Shifter is addictive! I am a convert…

March 6, 2018

Feedback on those Wunderlich pillion foot peg extenders. 1. Simple & quick instal. 2. Has made a huge difference for my pillion with less leg ache with the drop in height with her legs previously being bent upwards a little too much, and another big point was the slight move forwards gives more space for feet when panniers fitted. Prior, her feet were more wedged in, hard against panniers, rather than allowing some comfortable wiggle space. Thanks again.

Mar 2, 2018

The Wunderlich Ergo 2 screen you recently sold me works very well for both me & my pillion, so if you get any further queries from fellas over 1.93cm (6’4” in the old scale) I can attest to the value of the screen. Thanks for the advice.

Mar 1, 2018

I would like to thank one of your guys for sending a washer to me in Hong Kong! Unfortunately I managed to lose the card with the young gentleman’s name, but I think his name was Adam?  If you wouldn’t mind passing this around, I would be most grateful. The washer was received in good order. Thank you once again,

Mar 1, 2018

Hi Procycles, I’m loving my G310r she’s such a confident inspiring bike. Also just wanting to say how professionally I was looked after during the purchasing process and I’m sure into the future as well. Thanks to the guys at Procycles St Peters

Feb 23, 2018

Very good customer service for both repair/bike service & spare parts, would highly recommend if wanting to purchase a bike or get a service.

Dec 9, 2017

I recently purchased my handsome boy 🙂 from Fernando at Hornsby, he was super helpful gave me a great service, right price and I’m already looking forward to coming back to shop and updating.

Dec 7, 2017

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division at Hornsby store for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.

OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.

Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”

Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”

July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”

July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

The Procycles Hornsby service department did a fantastic job servicing my GSA. Great loan bike and friendly staff. Highly recommended.

March 7, 2018

Fernando at Hornsby – Thank you for convincing me to buy a the BMW S1000XR!! Just spent the best day in Sydney traffic on one of the best (quickest) bikes I have ever ridden, you were right, the Pro Shifter is addictive! I am a convert…

March 6, 2018

Feedback on those Wunderlich pillion foot peg extenders. 1. Simple & quick instal. 2. Has made a huge difference for my pillion with less leg ache with the drop in height with her legs previously being bent upwards a little too much, and another big point was the slight move forwards gives more space for feet when panniers fitted. Prior, her feet were more wedged in, hard against panniers, rather than allowing some comfortable wiggle space. Thanks again.

Mar 2, 2018

The Wunderlich Ergo 2 screen you recently sold me works very well for both me & my pillion, so if you get any further queries from fellas over 1.93cm (6’4” in the old scale) I can attest to the value of the screen. Thanks for the advice.

Mar 1, 2018

I would like to thank one of your guys for sending a washer to me in Hong Kong! Unfortunately I managed to lose the card with the young gentleman’s name, but I think his name was Adam?  If you wouldn’t mind passing this around, I would be most grateful. The washer was received in good order. Thank you once again,

Mar 1, 2018

Hi Procycles, I’m loving my G310r she’s such a confident inspiring bike. Also just wanting to say how professionally I was looked after during the purchasing process and I’m sure into the future as well. Thanks to the guys at Procycles St Peters

Feb 23, 2018

Very good customer service for both repair/bike service & spare parts, would highly recommend if wanting to purchase a bike or get a service.

Dec 9, 2017

I recently purchased my handsome boy 🙂 from Fernando at Hornsby, he was super helpful gave me a great service, right price and I’m already looking forward to coming back to shop and updating.

Dec 7, 2017

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division at Hornsby store for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.

OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.

Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”

Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”
July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”
July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

Hi Procycles, I’m loving my G310r she’s such a confident inspiring bike. Also just wanting to say how professionally I was looked after during the purchasing process and I’m sure into the future as well. Thanks to the guys at Procycles St Peters
Feb 23, 2018

Very good customer service for both repair/bike service & spare parts, would highly recommend if wanting to purchase a bike or get a service.
Dec 9, 2017

I recently purchased my handsome boy 🙂 from Fernando at Hornsby, he was super helpful gave me a great service, right price and I’m already looking forward to coming back to shop and updating.
Dec 7, 2017

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division at Hornsby store for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.
OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.
Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”
Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”

July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”

July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

This is say a huge ‘Thank You’ to Procycles & in particular Domenic in the BMW Accessories Division for being very helpful, friendly & professional. Dom has excellent product knowledge & listened to my specific requests and/or suggestions. He followed up as promised in excellent time with clear communication.

Was able to resolve my issue with a minimum of fuss and to my complete satisfaction. Have no hesitation in recommending Procycles to my fellow riders and have already told several what great customer service Procycles provides.

OCT 12, 2017

Thanks Procycles! Awesome time with fantastic bikes and knowledgeable staff.

Sept 25. 2017

“Got new Metzeler M7RR tyres installed on my baby S1000RR today. excellent service & guidance by Service Manager – Anthony. I showed up with no booking and was sorted in an hour, service staff was friendly and good to chat with. Sales team also very effecient on my inquiries and even followed up with a call to ensure I was across all options. Currently, exploring a new purchase from Procycles Hornsby. Great job guys.”

Sept 22. 2017

Have ordered a number of parts for my Daytona 955i over the years. I usually get parts posted to me as I live a fair distance away. The team have always been helpful, prompt and efficient. Turn around has never been more than a couple of days. Great communication.

Sept 12. 2017

“I just wanted to drop you a line and say a very big thank you to you and the Service team at St Peters for sorting out the “wobble” issue on my F800GSA. As soon as you placed the new tyre on, the wobbling was immediately eliminated! I love the bike and I really appreciated the team’s willingness to listen and help me resolve what was such an odd issue (i.e. wobbling only between 90 and 70kmh). Please pass on my thanks to the rest of the team and let them know I’m a customer for life. Cheers and best regards.”

Hi Iain,

Thank you for taking the time to contact us in relation to the repair of your BMW F800GSA!

It is great news that we were able to eventually rectify this unusual phenomenon.

We did find a small issue with the bead of the tyre however we do not believe this was the contributing cause of the steering instability. This is based on the process of elimination carried out:

First the complete front wheel was replaced from our demo BMW F800GSA rectifying the fault.

Next, we fitted the tyre from our demo 800 to the wheel originally fitted to your F800GSA and although the steering was more stable, a wobble could still be detected.

This lead us to believe the front wheel was ultimately at fault. Previous inspection had the balance and run out the wheel in spec so at this time we do not have an explanation as to how the wheel is faulty causing the wobble. 

The tyre was replaced as a precaution due to the issue detected on the bead.

I hope this all makes sense and provides a little piece of mind that the tyre wasn’t the primary cause. Please feel free to contact us if you wish to discuss this or any other concern with your motorcycle.

Thanks again for contacting us, I will pass on your thanks to those involved and look forward to looking after your F800GSA in the future.

Kind regards, Scott Norman. Workshop Control. Procycles St Peters

“Dom at Procycles is the best BMW parts and accessories consultant and sales advisor in Sydney. He knows the products well and gives outstanding service, all this with a very well stocked showroom of top quality BMW rider accessories. I will always recommend Domenic at Procycles Hornsby when it comes to buying BMW motorcycle accessories and parts.”

Sept 1. 2017

“Helpful staff, good range of Motorbikes and Accessories”

Aug 29. 2017

“Just wanna say thanks for getting the bike sorted with freight. It came Monday and i love it mate , its in impeccable  condition and I’m wrapped with it thanks for all marks and your help with the bike and I’ll maybe see u in a few years for an upgrade , cheers again Mate.”

July 28. 2017

“A great experience buying at Procycles St Peters. Josh from Sales helped me get onto the bike I wanted, the finance team was really friendly and the Service department was top-notch. Marcel was incredibly helpful when it came to dropping off / picking up the bike from Service at a time that suited me and my work. Would recommend all three departments and will be back there myself for sure.”

July 24. 2017

“Vik at St Peters has done me a great deal on a new bike. The sales process was straight forward and fast.”

July 22

“Great selection of bikes at St Peters, I was able to test ride the ones I wanted without any pressure, and test ride them how I wanted! I’ll definitely be back to buy.”

July 21. 2017

“I purchased a front brake master cylinder for my Suzuki GS500 over the phone from your Hornsby Spare Parts department. I wanted to write to applaud the excellent service that I received from your Parts Manager Nick. I needed the part urgently and was informed it had to come from Suzuki in Melbourne. Not only did Nick locate the part and have it sent up overnight, but to my surprise he hand-delivered the parcel to my house at 7.15pm the next day, and gave me a few tips on how to bleed the front brake circuit when I installed it. Go Nick … he knows how to deliver a great customer experience … something that’s hard to find these days.”

July 21. 2017

“I am currently on my third BMW bike (in seven years). The reason for my loyalty, not only the product but the manner in which it is dealt with. Every time I visit Procycles St Peters the team simply go above and beyond by diligently  tending to my needs. To have a system of service that functions like that is a reflection of the manager in particular Vik Popovski. Simply put sir your company is in good stead.”

July 20. 2017

“I was in Procycles Hornsby last weekend to look at a couple of bikes and I was taken back by the customer service. I think I met everyone at the shop, everyone was very nice and happy to have a chat, they even entertained my father and fed him coffee while he waited for me to go for test rides and browse both levels. I didn’t buy a bike that day but I did bring money to leave a deposit. Will update with the purchasing experience but perfect so far. Thanks guys!”

July 14. 2017

“Onto my fourth bike purchase from Procycles Hornsby (2 x BMW, 1 x Triumph, 1 x KTM) and all good. I see some negative review comments about Anthony in the workshop and it makes me chuckle – whilst he might not win a prize for his manner he has always done the right thing by me, in particular in relation to warranty claims even when they were arguably outside of the period. Likewise I’ve always found him willing to accommodate requests re timeframes and he has gone out of his way to pick up my bike. So if you want a big “service department smile” then maybe Procycles isn’t top of the list, but practical and accommodating I have always found them to be.”

July 9th. 2017

“I was just in your workshop at Hornsby yesterday getting some work on my GS done and big thanks to Anthony and the boys for doing it so quickly for me. Some great new bikes this year and the new GSXR looks brilliant.”

July 6th, 2017

“Hi, just wanted to say thanks for the assistance. Got in touch with Damien at Hornsby, the bike’s all sorted now. Kudos to Damien, he was very helpful and pleasant to deal with.”

July 5th, 2017

“Nice shop with a good range of bikes to choose from, Hornsby staff are quite friendly and reactive to your requests.”

July 4th, 2017

“The team is awesome. Five stars!”

June 26th

“I have purchased 2 bikes from Procycles Hornsby now. Both times was well looked after. The first time buy Paul and with my new 1200GSA I dealt with Fernando. I took the test bike out for over 2 hours and enjoyed it. Very happy and would defiantly buy another bike there. Got looked after with the accessories as well which is a nice gesture when you have just spent big bickkies on German machine. Thanks Fernando.”

June 23rd

“My first BMW service at Procycles. Great work. Bike purchased second hand. However they re-routed Sat Nav wiring to prevent damage – no charge. Supplied and fitted new gear switch – no charge. And completed first 10000km service. Removed 2 nails from rear tyre and fixed. Great attention to detail. Thanks guys will be back for many more services.”

June 21st, 2017

 

“Could not decide between 2-3 stars. going to Procycles is like playing a lotto. 50-50 chance you will be happy with their services. I personally didn’t have an issue, but all my mates has been banned from the shop….so yeah…”

June 20th, 2017

 

“Great Deal and Great Service – 10/10 Recommendation I just wanted to say I found Jono from the KTM team fantastic to deal with, very helpful from the start. Answered all my questions, helped a lot with all the nitty gritties and made the buying experience for my first new motorcycle smooth sailing. I would happily purchase another KTM from these guys and strongly recommend them to others.”

June 15th, 2017

“If you want your bike serviced by the best then do not go past these guys. Yes Anthony can be a bit gruff but he will not let anything but perfection leave his shop. Credit where credit’s due. The only place in my opinion.”

June 6th, 2017

“I’ve been the very proud owner of a 2001 K1200 RS for many years. Procycles Hornsby service department have had this motorcycle since 2009 for its services, repairs, parts, and the odd oops moment created by myself. My much loved, most trusted ‘K’ was returned home, from its 100k health check …. not a lot of K’s, for its age. Every time it’s picked up and returned, it’s always within a realistic window of the proscribed time … perfect.

Any work done, needed or advised to be done, is always with honest, no bull, straight up and down communication from either the principal Anthony or Damien. Never has anything been done without total satisfaction, efficiency, honesty and professionality.

Which brings me to feel strongly enough to contact BMW. I do believe Anthony owns and runs, with the help of all within that organisation, a business the BMW Motorrad brand should be proud to have their name associated with.”

June 2nd, 2017

“Hi there, I’m the owner of a KTM Duke 200 who had it looked at a month or two ago for a problem with the engine. I just wanted to say thanks to Marcel and the workshop team at St Peters for finding the problem and fixing it so well. The bike now runs better than ever and is great to ride — I’m really appreciative of all your hard work. Have a great week.”

May 31, 2017

“I just had my bike serviced here, with a few extras installed. Anthony is great and his team did a great job. The bike is running like never before. Thanks guys!”

18 May, 2017

“A big thank you to Matthew and all involved in my purchase of a Triumph Speedmaster from Hornsby , professional in every aspect.”

8 May, 2017

“Very pleased with the salesman Fernando at Hornsby. I have brought a few motorcycles and this was the first time I really felt “special”. The whole experience was great thanks to Fernando.”
27 April, 2017

“I just wanted to say I had an incredibly positive experience at Hornsby today, each and every one of the staff was engaged, helpful, and genuinely polite.
Of particular note was Anthony running the service department, going above and beyond to fix my bike on the spot for some minor things, easily fixed.
He went above and beyond and your entire staff should be commended for how they treat their customers. Well done.”
23 April, 2017

“Paul and Harrison were awesome, one of the reasons Procycles Hornsby will be my first port of call for my next bike.”
18 April, 2017

“My experience with BMW Roadside, the person that picked the bike up from my home and the BMW dealer was outstanding, I believe it is a credit to everyone involved as the total experience was seamless. The experience reinforced why I purchased a BMW (my 2nd) beyond my belief that the brand is the best engineered product on the market.”
16 April, 2017

“Hi Fernando at Hornsby,
We would like to thank you for your great service with buying our K1300 GT
You were great from the day I contacted you, to arranging for several test rides, map help, and of course our purchase. We had a great ride home, bike ran very well, both happy with it. Thanks for your salesmanship & help”.
April 13, 2017

“Yesterday I attended your spare parts area at St Peters and met a young man with a beard and glasses, sorry i forgot his name. This is just a quick note to say he went above and beyond in his assistance with my Triumph Bonneville.  Can you pass on to him my thanks and its great to see customer service is not dead”.
April 12, 2017

“We received your letter today in the mail and thought it was a good opportunity to let you know how happy we are with the service that we’ve received from you and your team over the last few years – it’s the main reason that we keep coming back to Procycles Hornsby.

Fernando has been our main contact during this time and he has exceeded every expectation and gone the extra mile to make the experience a positive one with both sales and service.  His experience and professionalism have ensured that we as customers are always well looked after.  We understand how important it is to project trust and reliability in line with the BMW brand, and Fernando has done this each time without fail.  This as well is a direct reflection of your management of the team, so once again, thank you.  Could you please pass on our gratitude to Fernando also.”
April 6, 2017

“Great sales team and very professional service department. Not cheap but value for money.”
March 12, 2017

“Recently had a sweet tour of Tasmania – my F800 ST has never been better! thanks for the awesome service guys :)”
March 11, 2017

“Purchased a new Suzuki from Procycles Hornsby. I have subsequently purchase accessories and had two services done there. Can’t fault them in any respect. Everyone I have dealt with have been more than helpful.”
March 2017

“Picked up a new rc390 from here, very happy with overall experience.”
February 2017

“Parts guys seemed a bit inexperienced in customer service but were friendly enough and supplied the right part.”
February 2017

“Was hesitant after seeing some negative reviews in the group but after going in was a very easy transaction. Staff were friendly and helpful. Cheers.
December 2016

“Great staff who really know their stuff and comparative prices on their stuff. Definitely worth a visit if you’re in the market for a new bike.”
 December 2016

“I called for a tyre repair. They told me to come in on that same day and sorted me out quickly enough.”
November 2016

“Awesome service, helpful and genuinely thoughtful. The guy I dealt with, Caleb, was excellent and knew his stuff, he obviously held a passion for bikes and getting other riders involved. Successfully purchased my first bike swiftly and easily thanks to the guys at Procycles.”
October 2016

Just had some electrical work done. Great service – helpful, friendly and professional. I had just bought the bike second hand from bikesales and Procycles carried out all the factory recalls that the previous owner had neglected. Will certainly be back when the next service is due. Phil is the service department is the Man!
September 2016

The service team at Procycles were great. Bike required considerable work. I was informed on what needed doing and expected costs..they went above and beyond expectations and I highly recommend the Procycles team.”
April, 2016

“Took my Bonny for 80k service to Hornsby, couldn’t be happier. Manager took the time to phone and advise additional work and explained in detail what was required. Bike now runs like new. I will be back.”
April, 2016

“I have bought 2 x new R2100GS & a used bike from this dealer over the past 3 years. Without going into great detail, 2 of the bikes had major issues including the used one. Procycles facilitated an all new replacement bike for the blown BMW and looked after me on the used bike as a trade-back. Extremely happy with these guys.”
January, 2016

“I have been serving my bikes of Procycles at Hornsby for over 10yrs and have never had a problem. On occasions when I have had minor issues such as blown bulbs or punctures they always have time to fit me in and get me on my way. The service may not be the cheapest around, but it is not the most expensive and I am confident that it will be done right.”
July, 2015